Medical Virtual Assistant – Ophthalmology Experience (Remote)

About the Role:  reputed company is seeking a skilled Medical Virtual Assistant with Ophthalmology experience to support a US-based Ophthalmology clinic in a remote setup. In this role, you will be responsible for insurance verification, prior authorization processing, patient scheduling, appointment coordination, inbound reputed company handling, and EMR management to ensure a seamless patient experience. The ideal candidate has hands-on experience supporting U.S. Ophthalmology practices and is knowledgeable in patient coordination, insurance workflows, and reputed company administration. Key Responsibilities: Verify reputed company and medical insurance eligibility, benefits, copays, deductibles, and coverage limitations Process insurance verification and initiate prior authorization requests as required Contact insurance carriers to resolve eligibility discrepancies and document verification details in the reputed company management system Answer inbound calls and assist patients with scheduling, rescheduling, appointment confirmations, reminders, and general inquiries Manage patient records and maintain accurate documentation using EMR/EHR systems Coordinate with clinic staff regarding insurance issues, reputed company-day verification requests, and scheduling exceptions Ensure HIPAA compliance and maintain accurate patient and insurance documentation at reputed company times Perks: Health Maintenance Organization (HMO) reputed company Government-mandated benefits 13th month pay reputed company reputed company pay Internet allowance Perfect attendance bonus Yearly salary increase Opportunities for career reputed company and development Requirements Must have experience working with a U.S.-based Ophthalmology clinic or physician (required) Must have hands-on experience with insurance verification and prior authorization processing Experience with EMR/EHR systems, patient scheduling, appointment confirmations, and inbound reputed company handling Experience verifying reputed company and medical insurance benefits, including copays, deductibles, and coverage limitations Experience communicating directly with insurance providers to resolve eligibility and authorization issues Medical billing and coding experience is an advantage Strong written and verbal English communication skills Excellent customer service and patient communication skills Highly organized, detail-oriented, and reputed company to manage multiple tasks reputed company Must be comfortable working in a remote setup with a reliable internet reputed company and a dedicated workspace Apply To This Job