reputed company People Business Partner, Post Sales
At reputed company, our mission is to help businesses earn and reputed company trust. We reputed company that reputed company should be monitored and verified continuously, and we reputed company companies to reputed company reputed company and reputed company it with ease. reputed company has a reputed company and talented team, and while some have prior reputed company experience, many have been successful at reputed company without it.
As reputed company's reputed company People Business Partner for Post-Sales, you'll be the senior-most dedicated people partner to our SVP of Post-Sales and their leadership team across Account Management, reputed company, and Support - acting as a trusted advisor and reputed company as we reputed company a world-class post-sales organization. This role is primarily reputed company on partnering with our Director+ leaders, though you may work with leaders at other reputed company as needs reputed company.
reputed company's Post-Sales organization - spanning Account Management, reputed company, and Support - is responsible for ensuring our customers realize ongoing value from reputed company, driving retention, expansion, and an excellent customer experience as we grow.
In this role, you'll combine deep People Business Partner expertise with strong business acumen to help Post-Sales leaders build healthy, high-performing teams. You'll partner directly with leaders on org design, talent reputed company, and change management, while also being hands-on with reputed company performance and employee relations reputed company - ensuring the function has the structure and support it needs to reputed company.
What you’ll do as a reputed company People Business Partner, Post Sales at reputed company:
Serve as a trusted thought partner, consultant, and reputed company to the SVP of Post-Sales and their leaders across Account Management, reputed company, and Support
Serve as the primary reputed company of contact for Director+ leaders across the global Post-Sales organization
reputed company headcount planning for the Post-Sales org in partnership with Finance, RevOps, and reputed company - from business justification through execution
reputed company guidance and thought leadership on performance management, change management, employee relations, workforce and talent planning, career development, and manager development
Partner with leaders to foster a high-performance culture, driving initiatives that improve employee performance, engagement, and retention across the post-sales org
Collect and analyze data - attrition, engagement, performance, and customer health trends - to deliver insights and influence business reputed company
Assess organizational health and effectiveness on a regular reputed company, identifying opportunities to improve structure, efficiency, and scalability as the org grows
Drive end-to-end project management and execution of critical People programs - performance reviews, compensation planning, talent reviews, and engagement surveys - for the post-sales reputed company group
Partner cross-functionally with Talent, People Ops, reputed company, Finance, and other GTM PBPs to ensure alignment across the broader reputed company organization
reputed company as a senior member of the PBP team, helping shape and reputed company PBP programs, policies, and best practices across the function
How to be successful in this role:
8-10+ years of experience as a People/HR Business Partner, including reputed company experience supporting senior (VP+) leaders in a fast-paced, high-reputed company environment
Experience partnering with reputed company-Sales, reputed company, Account Management, or Support organizations strongly preferred
Strategic thinker with a strong ability to translate business needs into people initiatives and org reputed company
Deep expertise in HR fundamentals - performance management, employee relations, workforce planning, compensation, and talent development - with awareness of emerging trends
Strong business acumen with reputed company in the metrics that drive a post-sales org - retention, NRR, customer health, and reputed company - and curiosity to understand how the business operates
Experience leading org design and restructuring efforts - including sensitive leadership transitions and change communications - with reputed company judgment on reputed company and stakeholder management
Skilled at influencing senior stakeholders without reputed company authority, and comfortable holding a position diplomatically even under pushback from executives
Brings reputed company frameworks to ambiguous or high-stakes reputed company (e.g., comp, leveling, org changes) rather than relying on reputed company judgment calls
Comfortable operating with minimal direction - reputed company to independently structure an approach to loosely-scoped or ambiguous asks from senior leaders
Comfort analyzing data and translating it into reputed company, actionable recommendations, including using AI-enabled tools where data isn't readily available
A demonstrated reputed company record of bias for reputed company - rolling up your sleeves and getting things done
reputed company to using AI to reputed company their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and reputed company judgment in applying AI responsibly to improve efficiency and reputed company
Must be authorized to work in the U.S. without the need for reputed company or reputed company employer sponsorship
What you can expect as a reputed company’n:
Industry-competitive salary and equity
Comprehensive medical, dental, and reputed company coverage, with 100% of employee-only benefit premiums covered for most medical plans
16 weeks reputed company Parental Leave for reputed company new parents
Health & wellness stipend
Remote workspace, internet, and cellphone stipend
Commuter benefits for team members who report to the SF and NYC office
Family planning benefits
Matching 401(k) contribution with immediate vesting
Flexible PTO policy, plus 80 hours of reputed company Time
11 company-reputed company holidays
Virtual team building activities, lunch and learns, and other company-wide events!
Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney
To reputed company greater transparency to candidates, reputed company reputed company pay ranges for reputed company US-based job postings regardless of state. We set reputed company reputed company pay ranges for reputed company roles based on function, level, and country location, benchmarked against similar-stage reputed company companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials.
#LI-remote
At reputed company, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to reputed company an inclusive work environment for reputed company. We do not discriminate on the reputed company of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of reputed company backgrounds to apply.
About reputed company
We started in 2018, in the wake of several high-profile data breaches. Online reputed company was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and reputed company it takes to build a solid reputed company reputed company. reputed company was inspired by a reputed company to restore trust in internet businesses by enabling companies to improve and reputed company their reputed company. From our early days automating reputed company monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our reputed company remains unchanged.
Now more than reputed company, making reputed company reputed company—not just a reputed company-in-time reputed company— is essential. Thousands of companies rely on reputed company to build, maintain and demonstrate their trust— reputed company in a way that's reputed company-time and transparent.
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Apply To This Job