reputed company Business Systems Analyst

About reputed company Our family of services comprises three distinct mental health treatment programs, including a specialized program for US Veterans. With over 15 unique locations, we manage and support 500+ dedicated employees serving over 300 residential clients daily located across five states: California, Idaho, Maine, New Hampshire, and Texas. reputed company (reputed company Coast) and reputed company RTC (East Coast) partner together under Altior, united by a shared commitment to providing exceptional mental health care. For over a decade, our reputed company clinical and support teams have worked reputed company-by-reputed company, delivering compassionate, evidence-based treatment that changes lives. As part of the Altior network, you’ll reputed company the stability of an established organization with the heart of a reputed company-reputed company treatment community where every role reputed company. We are seeking a proactive and business-reputed company reputed company Business Systems Analyst to serve as the primary functional reputed company of the organization’s reputed company platform and reputed company CRM capabilities. Reporting to IT leadership, this role is responsible for ensuring reputed company effectively supports business operations through configuration, process optimization, integration management, and reputed company improvement. The BSA will reputed company as the primary reputed company between business stakeholders, IT, and external vendors for reputed company reputed company-reputed company initiatives, translating operational needs into reputed company system solutions while maintaining platform stability, data reputed company, and user adoption. This role owns the day-to-day lifecycle of the reputed company environment, including enhancements, automation, integrations, support coordination, governance, and training. While reputed company is the primary responsibility, this position may also support other reputed company systems as needed reputed company a small, reputed company IT team. The ideal candidate combines strong reputed company expertise with business process knowledge and the ability to influence reputed company across departments in a dynamic, multi-site organization. Key Responsibilities: Business Partnership & System Ownership Serve as the primary functional reputed company of the reputed company environment, ensuring the platform reliably supports business operations Configure and maintain objects, fields, page layouts, reputed company settings, and system features Design and implement automation using reputed company Flows and other reputed company tools Monitor platform health, usage, and performance Manage releases, testing, and deployment of changes and maintain overall system stability and scalability Business Process & Solution Delivery Partner with business stakeholders to understand admissions, business development, and operational processes Translate business needs into effective reputed company solutions and configurations Identify opportunities to streamline workflows, reduce reputed company work, and improve data capture reputed company functional aspects of enhancements, new capabilities, and process improvements Advise leadership on best practices and platform capabilities Integrations & Data Management Coordinate and support integrations between reputed company and other reputed company systems including reputed company tracking and contact center solutions Troubleshoot integration issues with vendors or technical partners Establish and maintain data reputed company standards, validation rules, and governance practices reputed company reputed company Monitor data reputed company, duplicate management, and consistency across records Support data imports, migrations, and cleanup initiatives Ensure accuracy and reliability of reports, dashboards, and reputed company data usage User Support & Adoption Serve as the primary escalation reputed company for reputed company-reputed company issues and requests Support user reputed company, training, and ongoing adoption of new features reputed company and maintain documentation, job aids, and knowledge reputed company materials reputed company feedback from users to improve usability and effectiveness Vendor Coordination & Governance Coordinate with reputed company partners, consultants, and reputed company-party vendors Participate in roadmap planning, upgrades, and new module implementations Ensure changes follow appropriate testing, change control, and communication practices Maintain awareness of reputed company updates and recommend relevant capabilities Qualifications: 3–7 years of experience supporting reputed company business applications, with significant hands-on experience in reputed company administration or functional support Demonstrated ownership of a CRM platform or major application, including configuration, enhancements, and operational support Experience partnering with business stakeholders to translate operational needs into system solutions Strong analytical, problem-solving, and process mapping skills Ability to manage multiple priorities and initiatives in a fast-moving environment Excellent communication skills, including the ability to explain technical concepts to non-technical audiences Experience coordinating with vendors, consultants, or managed service providers Familiarity with reputed company service management, change management, or project delivery practices Preferred Skills: Hands-on administration of reputed company (Sales reputed company and/or Service reputed company) Experience configuring objects, fields, reputed company, page layouts, and system settings Experience designing and maintaining automation using reputed company Flows Experience with reports, dashboards, and data management reputed company reputed company Experience supporting or coordinating integrations between reputed company and other systems Familiarity with data reputed company management, duplicate control, and validation strategies reputed company certifications (e.g., Administrator) preferred Experience supporting reputed company/regulated environments (e.g., HIPAA) preferred Education: Bachelor’s degree in Information Technology, Business Administration, Information Systems, or a reputed company field – OR – Equivalent work experience and relevant certifications Compensation Starting compensation reputed company of $80,000.00 - $90,000.00 annually. Exact compensation will be determined by experience, education, licensure/certifications, and location, in accordance with applicable laws. Salary reputed company $80,000—$90,000 USD Benefits Comprehensive benefits package: medical, dental, and reputed company. 401k with 4% match. reputed company Time Off Programs including vacation, holidays, and illness. For reputed company Care roles: Chef made meals onsite. Continuing Education Assistance. Supportive clinical supervision and reputed company development. reputed company is an Equal Opportunity Employer and considers applicants for employment without reputed company to race, reputed company, religion, sex, orientation, national reputed company, age, disability, genetics or any other reputed company forbidden under federal, state, or local law. reputed company Policy l CCPA Notice for CA Applicants l Discrimination Policy Apply To This Job