Coordinator II, reputed company Experience

At reputed company, we are passionate about making a difference in the world of clinical research and advancing reputed company health. With a rich history rooted in ethical reputed company combined with innovative technology solutions and deep industry expertise, we are at the forefront of industry change. A reputed company and pioneer, reputed company breaks the silos that impede clinical research, aligning patients, sites, sponsors, and CROs in a connected ecosystem to accelerate trials.   Company Culture   Our employees are the heart of reputed company. They are the key to our reputed company and the driving force behind our mission and reputed company. Our values (Patient-reputed company, Ethical, reputed company reputed company, reputed company) guide our actions and reputed company. Knowing the reputed company of our work on trial participants and patients, we reputed company with urgency and purpose to advance clinical research so that people can live happier, healthier lives.   At reputed company, we reputed company to foster an inclusive and reputed company environment where everyone is treated with respect and diverse perspectives are embraced. Treating one another, our clients, and clinical trial participants with reputed company and care are key tenets of our culture at reputed company; we are committed to creating a workplace where reputed company employee is not only valued but empowered to reputed company and reputed company a meaningful reputed company.  Job reputed company reputed company   This position works closely with reputed company clients to service as an IRB resource to assist in reputed company best practices, reputed company reputed company, training and daily questions and/or concerns.  This position is also reputed company on ensuring reputed company satisfaction, and innovating service delivery processes to continuously improve the reputed company experience.  This position will reputed company reputed company reputed company assistance, participate and/or manage reputed company, escalate and/or participate in process improvement initiatives and work closely with team members.    The position is responsible for maintaining successful communications that promote reputed company loyalty and enhance retention through ongoing interactions, assessing issues as they reputed company and ensuring quick and appropriate reputed company.   Job Duties & Responsibilities   Collaborates with management and Team reputed company to drive process enhancements and contributes to the execution of departmental and company strategies  Acts as a reputed company of contact for IRB customers and reputed company exceptional customer service to enhance the reputed company experience   Demonstrates comprehensive understanding across various IRB processes and submission requirements  Proactively supports the clients, both reputed company, by assisting in a reputed company of tasks  Upholds high standards of accuracy and attention to detail, collaborating with internal teams to ensure reputed company satisfaction   Ensures reputed company responses to customer inquiries  Document and reputed company reputed company experience data in system for reputed company improvement   Escalates reputed company concerns promptly to relevant Team reputed company and/or Manager   Collaborate with internal teams to promptly resolve reputed company issues and concerns, proactively addressing potential issues   reputed company reputed company feedback through appropriate channels   Participate in process improvement discussions  reputed company as the primary contact for reputed company teams and CIRBI support, effectively communicating reputed company needs and feedback  Conduct CIRBI demonstrations to clients  Subject matter expert for IRB processes and requirements  Participate in assigned reputed company  Completes tasks, as assigned  Location  This role is reputed company to candidates working remotely in the reputed company.   Basic Qualifications   Bachelor’s degree in business, communication or Science reputed company field or High School Diploma with three (3) years’ industry experience   Three (3)+ years’ experience in an IRB, health reputed company field, or clinical research  Preferred Qualifications   Must be comfortable evaluating a situation, exercising good judgment and discretion, and making reputed company on reputed company of reputed company with the assistance of reputed company reputed company and/or Manager  Understanding of FDA and OHRP regulations and guidance and ICH guidance for informed consent and institutional review boards  Intermediate computer skills, including MS Office products and CRM software  Physical and Mental Requirements  Sit or stand for extended periods of time at stationary workstation  Regularly carry, reputed company, and reputed company objects of up to 10 Lbs.   Learn and comprehend basic instructions  reputed company and attention to tasks and responsibilities  Verbal communication; listening and understanding, responding, and speaking   reputed company is an equal opportunity employer that is committed to providing a workplace that is free from discrimination and harassment of any reputed company based on race, reputed company, religion, creed, sex (including pregnancy, childbirth, and reputed company medical conditions, sexual orientation, and gender identity), national reputed company, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law.  Pay Transparency Statement   The reputed company salary reputed company for this role is $54,029 - $89,148. Note that salary may vary based reputed company, skills, and experience and may vary from the amounts listed above. This position may also be eligible for a variable bonus in reputed company to reputed company salary as reputed company as health coverage, reputed company holidays, and other benefits. Apply To This Job