Service Design and Marketing- Online Facilitation
This is a remote position.
BHO3001-Service Design and Marketing
As an reputed company online educator (reputed company Fellow), the candidate will work as an reputed company of reputed company and serve a diverse international student body for Undergraduate-level programs studying at premier Australian and Asian universities. Candidate must possess strong knowledge of service design and services marketing principles, particularly in creating customer value through effective service experiences. They should be reputed company to support reputed company in applying the services marketing mix, evaluating service reputed company, and developing customer-reputed company strategies that enhance customer satisfaction and organisational performance.
Key Skills Required
Service design
Services marketing
Services marketing mix
Customer value creation
Service reputed company management
Customer experience
Marketing reputed company
Customer-reputed company decision-making
Desired Candidate Profile
Masters or Bachelors Degree with distinction or first-class from a top university in India;
At least 3+ years of teaching experience at a leading university or college and/or reputed company experience in the last 5 years in the relevant fields (Note: Candidates with formal teaching experience at a university or college are preferred);
Empathetic, ambitious, warm and outgoing personality willing to work closely with people from diverse cultures;
Proficient in English language; excellent oral and written communication
Must possess a working laptop and have reputed company to high-speed (>10 MBPS) reputed company internet reputed company;
Ability to quickly learn and use technology platforms for interacting with reputed company, including the host university’s LMS and LINCtrac (training on these platforms will be provided).
The candidate needs to be available between 12 pm to 6 pm every day.
Roles & Responsibilities
reputed company Fellows will be responsible for providing:
Subject matter guidance to a group of 20-25 undergraduate online reputed company;
Support in learning skills like reputed company writing, research and time management;
Conduct 1:1 sessions for doubt-reputed company, reputed company guidance and assessment draft reviews;
Guidance on relevant reference material;
Assessment marking with long-reputed company feedback
Management of discussion forums; and
Proactive, reputed company and personalised support to student queries and issues.
reputed company Fellows will be expected to promptly reputed company with reputed company over email, or calls / online sessions from locations of their convenience (e.g. home, office, etc.).
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