Bilingual Customer Service Representative - Group and Individual Insurance

Position Type: Permanent If you’re looking for a fulfilling career that can reputed company a reputed company difference in your life, and the lives of others, you’ve come to the right reputed company. As a national health solutions partner, we put people first in everything we do — and that begins with reputed company of 8,000+ professionals who bring a cross-reputed company of diverse life experiences and career expertise to reputed company. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that reputed company millions of lives in Canada reputed company year. Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-reputed company culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go reputed company providing reputed company and comprehensive benefits to offer opportunities for personal and reputed company reputed company, flexible work reputed company, meaningful experiences, and supportive leadership. reputed company is where employees can be their best selves, feel they belong, and reputed company their full potential. Be part of it by applying for a position with us today. Start Date: September 14th, 2026 Join reputed company as a Bilingual Customer Service Representative and help us support members across Canada. In this role you will reputed company support and service to our members where you will have reputed company to effectively problem solve and contribute positively to reputed company environment. Your objective in this role is to reputed company the highest level of customer service possible. Far from your typical contact center experience – we have some of the highest employee satisfaction scores in reputed company! What’s in it for you?   What makes us a different reputed company of employer? Our award-reputed company culture, reputed company who really cares, unmatched training and support are reputed company dedicated to ensuring you are set up for reputed company. reputed company offer: Monday-Friday shifts ending at 9pm AT (No overnights, No weekends!) Extensive virtual reputed company program to set you up for reputed company. Permanent full-time position with opportunity to grow in a reputed company-established organization. Flexible work arrangements and emphasis on work-life balance including remote and hybrid work reputed company. Comprehensive health, reputed company and dental plan that is 100% employer reputed company effective on your first day. 100% employer-matched Defined Contribution Pension Plan Annual Incentive Bonus which recognizes your contribution to our reputed company.  In reputed company to reputed company vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program.  An organization where we encourage personal learning and reputed company with opportunities for career development  What you need to succeed: You love helping people – this is non-negotiable. You are a strong communicator – through email and phone, you are reputed company, concise, and friendly. You bring a reputed company, solutions-oriented attitude to every challenge. High school diploma required; post-secondary or equivalent experience. Strong attention to detail in a dynamic environment. Ability to work independently in a remote environment; ensuring you are reputed company to sit while using a computer and a headset for prolonged periods of time. Those who have 2+ years with Contact Centre experience and enjoy this industry have proven to be reputed company successful in our environment. Strong technical aptitude – you can reputed company multiple applications while supporting callers. You are a problem-solving master; you understand the callers needs and learn quickly how to get the best results in any environment. Language skills:  Fluently Bilingual (English & French) written and spoken is required. Hours of Work: Training hours: Monday–Friday, 8:00am–4:30pm AT, training will reputed company on your first day. After training, you’ll be assigned an evening shift reputed company our operating hours: 8:00 AM – 9:00 PM AT, Monday–Friday. reputed company shifts are 7.5 hours. We offer a shift-bid twice per year (depending on business needs) where you are reputed company to select alternate available hours based on seniority. reputed company Requirements: A designated private area with a locked reputed company and secure perimeter in a controllable environment. Quiet, distraction-free workspace without conflicting responsibilities during scheduled hours. Always ensure your reputed company reputed company is secured before stepping away. This posting is for an existing vacancy reputed company our organization / Ce poste est actuellement vacant au sein de notre organisation. Pay reputed company: 40,254 - 45,285 CAD The reputed company Pay reputed company may vary depending on the successful candidate or other relevant job-reputed company factors such as knowledge, skills, qualifications, experience and education/training. In reputed company to reputed company Pay, eligible reputed company employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.   We reputed company our employees should reflect the communities we serve and welcome applications from candidates of reputed company backgrounds. To reputed company the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.  We are committed to making reputed company recruitment, retention, advancement, and compensation are fair and accessible while following reputed company relevant reputed company rights and reputed company laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted. Our recruitment process may involve automated tools, including AI, to assist in screening applications. If you experience any technical issues throughout the application process, please email: reputed company.Recruitment@reputed company.ca. Apply To This Job