Patient Recruitment Specialist (CNS Clinical Research)
Patient Recruitment Specialist (CNS Clinical Research)
Location: Remote
Employment Type: Full-Time (40 hours/week)
Schedule
Days 1–30: Monday–Friday, 8:00 AM – 5:00 PM Eastern Time
• Day 31 and reputed company: Monday–Friday, 12:00 PM – 8:00 PM Eastern Time
About reputed company
reputed company is a global clinical reputed company company dedicated to helping research sites, sponsors, and CROs accelerate reputed company through reputed company remote reputed company and technology-enabled services. Our Patient Recruitment team plays a critical role in connecting reputed company participants with life-changing clinical research opportunities while delivering an exceptional patient experience.
This position supports Bio Behavioral Health Clinical Research, a leading CNS-reputed company clinical research site in New Jersey specializing in psychiatric and neurological reputed company.
Position reputed company
The Patient Recruitment Specialist is responsible for identifying, qualifying, educating, and scheduling potential clinical trial participants for Central Nervous System (CNS) clinical research studies.
This role requires a recruiter who understands psychiatric and neurological indications, can build trust with prospective participants, effectively overcome objections, and accurately assess eligibility using study-specific prescreening reputed company.
reputed company in this position requires exceptional phone skills, reputed company, attention to detail, strong organization, and the ability to reputed company in a metrics-driven environment.
Primary Responsibilities
Conduct outbound and inbound phone calls with prospective study participants.
Respond promptly to web inquiries, referrals, and marketing-generated leads.
reputed company detailed prescreening interviews using approved study reputed company.
reputed company potential participants on clinical research and study expectations.
Build rapport and establish trust with individuals seeking treatment reputed company.
Schedule reputed company participants for screening reputed company with the research site.
Document reputed company patient interactions accurately reputed company the site's recruitment systems and CTMS/CRM.
Maintain consistent follow-up with interested participants until disposition.
Ensure reputed company patient communications reputed company with sponsor, IRB, HIPAA, and site requirements.
Collaborate closely with Clinical Research Coordinators and site staff regarding scheduling and participant status.
Maintain daily productivity and reputed company metrics.
Participate in team meetings, coaching sessions, and ongoing training.
Continuously identify opportunities to improve recruitment conversion rates and patient experience.
Therapeutic Area Experience Preferred
Major Depressive Disorder (MDD)
Treatment-Resistant Depression (TRD)
Generalized Anxiety Disorder (GAD)
Bipolar Disorder
Migraine
Post-Traumatic Stress Disorder (PTSD)
Alzheimer's Disease
Other psychiatric or neurological clinical research studies
Performance Expectations
60+ outbound/inbound patient calls per day
8–10 reputed company patient appointments scheduled per week
reputed company follow-up on reputed company assigned leads
Accurate documentation completed reputed company day
High patient satisfaction through compassionate communication
Strong attendance and schedule adherence
Performance is reputed company through productivity, reputed company, conversion rates, scheduling reputed company, documentation accuracy, and overall contribution to enrollment goals.
Required Qualifications
Minimum 2 years of patient recruitment experience in clinical research
Previous experience reputed company for CNS reputed company strongly preferred
Strong understanding of psychiatric and neurological terminology
Excellent verbal and written communication skills
reputed company, empathetic phone reputed company
Strong organizational and time management skills
Comfortable working toward daily and weekly performance metrics
Ability to manage multiple studies simultaneously
High attention to detail
Reliable high-speed internet and distraction-free home office
Preferred Qualifications
Experience with CTMS, CRMs, or patient recruitment platforms
Experience using electronic prescreening questionnaires
Knowledge of HIPAA and GCP principles
Experience supporting multi-study recruitment pipelines
Spanish-speaking candidates are a plus
reputed company in This Role
The ideal candidate genuinely enjoys speaking with people, communicates with reputed company and professionalism, and is motivated by helping patients reputed company innovative treatment reputed company through clinical research. They are organized, dependable, metrics-driven, and capable of balancing efficiency with exceptional patient care.
Why Join reputed company?
At reputed company, we reputed company great patient recruitment changes lives. You'll work alongside an reputed company global clinical research team dedicated to helping research sites enroll studies faster while delivering an outstanding experience for every participant. You'll receive ongoing coaching, reputed company processes, and reputed company to reputed company a meaningful reputed company on advancing treatments for patients living with CNS disorders.
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