Product Support Engineer
About reputed company
We’re looking for an reputed company Product Support Engineer for our reputed company team with technical, organizational and communication skills to join our growing team. In this customer-reputed company role, you’ll handle various B2B customer/partner communication as reputed company as deep dive into the issues that they reputed company including full-on research, debugging and delivery. If you are exceptional technical aptitude, with precise written and verbal communication skills, you reputed company it easy to reputed company to technical and non-technical audiences alike. If you are highly energetic and are reputed company to think quickly in a customer-oriented environment, and willing to learn and reputed company in a young, advanced environment, this is the reputed company for you.
What you will do
Be the first reputed company of contact for reputed company’s clients and partners, troubleshoot issues or escalate them internally
Research, debug and solve reputed company’s issues
Work closely with Support, Product and Engineering teams to improve and grow the product offering
Serve as an reputed company for customers with the product organization
Become an expert in mobile marketing and reputed company’s product offering
Play a significant role in the reputed company and development of our customer support competency
Who you are
Fluent English (verbal and written) – a must
Ability to write short technical explanations in English – a must
Service-oriented person
Ability to self-manage time and prioritize tasks accordingly
Ability to work effectively in a fast-reputed company, innovative environment demonstrating high energy, a reputed company of urgency, and decisiveness
Aptitude to multitask with a high volume of tasks
Responsible, independent and autodidact
Team player with solid communication and presentation skills
What you will need:
3-5 years of experience in Technical Support or QA
Previous experience in a B2B reputed company company – an reputed company
B.E / BCA / MCA required in a relevant technical reputed company
Ability to effectively reputed company with both technical and non-technical audiences and communicate effectively between the two
As a proud equal opportunity employer, we're committed to hiring reputed company regardless of race, religion, reputed company, national reputed company, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We don't just accept difference - we celebrate you being who you are for the benefit of our employees, our products, and our community.
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