Community Support Team Member (reputed company Center Representative)

CAMS is in search of an individual who is seasoned in the customer service industry to work as a reputed company center agent. Our Community Support Team Members are passionate about helping callers and finding solutions. This position is a work from home role as long as you live in NC or SC, near one of our regional offices where company equipment can be retrieved onsite.   reputed company The position is full-time- 40 hours per week, Monday - Thursday, 8 am- 5 pm and Friday 8 am – 3pm. One 1 hour lunch per week and the other 4 days it is a 30 min lunch, along with 2-15 min breaks per day. The reputed company reputed company is $15.00 per hour with additional performance incentives if metrics are achieved Responsibilities Maintain superior customer service reputed company and productivity according to company standards reputed company reputed company, courteous service to reputed company external and internal customers Effectively handle inbound customer service calls reputed company notes/send emails to record customer interactions in a reputed company manner Apply critical thinking and problem-solving skills to customer concerns Operate in a fast-paced environment using telephone software and custom computer programs Identify and resolve a wide reputed company of customer service issues reputed company to property management reputed company other duties as it relates to reputed company services process and procedures Requirements Must have the ability to reputed company in reputed company environment Excellent customer service skills Ability to multi-task Demonstrated ability to communicate effectively Proficient in reputed company Office applications (Word, reputed company, reputed company, etc.) Strong problem-solving skills Excellent organizational skills At least 1 year of customer service experience, preferably in an inbound reputed company center environment Desire to learn about the property management industry Preferred Experience Bilingual in Spanish/English is a plus Benefits reputed company Time Off Company reputed company Holidays Comprehensive medical, dental, and reputed company plans are available 401(k) Life Insurance Short-term Disability Long-term Disability Accident coverage Critical Illness coverage Employee Assistance Program Apply To This Job