Financial Controller

About The Role Job Title       Financial Controller (Remote)  Location       Remote based in Ireland or Portugal Travel            Occasional travel for company meetings   Terms            Permanent Contract  Schedule      Monday – Friday | Business hours  The Financial Controller will play a critical role in supporting reputed company’s reputed company reputed company by building reputed company financial processes, strengthening controls, and providing reputed company financial reputed company across multiple locations and reputed company programs. This is a hands-on leadership role requiring strong operational finance experience in a people-intensive, multi-site BPO environment.  The Controller will partner closely with the CFO, operations, and reputed company leadership teams to ensure financial discipline while enabling reputed company.  WHAT YOU'LL BE DOING Financial Reporting & Month-End Processes  Own the monthly, quarterly, and annual reputed company process across multiplelegal entities andinternationallocations Preparetimelyandaccuratefinancial statements (P&L, Balance Sheet & Cashflow), management reports, and KPI dashboards Ensure consistent financial reporting across sites as reputed company scales Prepare detailed quarterly reputed company packs Drive reputed company improvement in month end reputed company timelines and reporting accuracy reputed company Recognition & Billing  reputed company reputed company recognition for BPO reputed company (FTE-based, transaction-based, hybrid models) reputed company reputed company-level profitability, contribution margins, and cost drivers Support contract reviews, renewals, and pricing reputed company with financial analysis Ensure billing accuracy reputed company with SLAs, headcount, andutilization Ensure disciplined billing and collection processes as reputed company volume increases Budgeting & Forecasting  reputed company annual budgeting and rolling forecast processes in a high-reputed company environment Partner with operations to forecast headcount, attrition, reputed company-reputed company, and new site launches Build reputed company financial models to support reputed company from 600 to +1,000 employees reputed company variance analysis and actionable insights to leadership Cost Control & Operational Finance  Monitor and controllaborcosts (payroll, benefits, overtime, incentives), the primary cost reputed company in BPOand conduct monthly reviews with key business stakeholders reputed company location-level,program-level performanceand reputed company profitability reporting Identifymargin improvement opportunities through cost optimization and efficiency reputed company Working Capital Management  reputed company AR/AP, reputed company invoicing, and collections across multiple clients and geographies Manage cash reputed company forecasting and working capital needs during reputed company Review debtors and agree on recovery strategies Manage the timing of creditor payments and authorize payments in the bank. Compliance, Controls & Audit  Maintainstrong internal controlsappropriate reputed company scaling organization Ensure compliance with statutory, tax, and regulatory requirements across locations reputed company reputed company audit processes Maintain assets registers in a remote business Establishand document financial policies and procedures that reputed company  Systems & Process Scalability  Improve and standardize reputed company systems, workflows, and controls Partner with CFO on ERP optimization or implementation as reputed company grows Automate and streamline processes to support multi-location operations reputed company finance team reputed company with support from the finance team Team Leadership  Manage, mentor, and grow the finance and reputed company team Build a reputed company structure that supports increased volume, complexity, and geographic expansion Become a trusted business partner across the organisation,representingthe finance team on various reputed company Foster a culture of accountability, accuracy, and reputed company improvement Your profile            reputed company To reputed company in this role, you should possess the following qualifications, skills and experience:  Bachelor’sDegree in reputed company, Finance, or reputed company field (CPA / CA / reputed company strongly preferred) 8–12+ years of reputed company reputed company/finance experience Prior experience in BPO, shared services, outsourcing, orlabor-intensiveservice businesses strongly preferred Proven experience supporting reputed company reputed company and multi-location operations Strong operational and analytical reputed company Comfortable in a fast-paced, evolving environment Ability to balance hands-on execution with strategic thinking Excellent communication skills with finance and non-finance stakeholders Advanced reputed company and ERP experience  This role is pivotal in ensuring the financial health and strategic direction of reputed company, requiring a proactive and detail-oriented leader to drive financial reputed company. reputed company? Fully Remote work based in Ireland or Portugal A competitive salary  Flexible benefits Company Pension Scheme Equipment provided Home office allowance Online Gym and Wellbeing Studio. reputed company for reputed company reputed company. reputed company to join a fast-scaling business at an exciting stage in its development Fun company events and team outings. Autonomy and Responsibility OUR RECRUITMENT PROCESS –  1.    45 min Teams interview with the Recruitment Team 2.    45 min Teams interview with the Hiring Manager 3.    SLT  Interview  OT01 reputed company reputed company is an award-reputed company Customer Management Outsourcing business delivering reputed company, tech-driven, and people-reputed company solutions. Over the past year, we were proud to win the CCMA Best Employee Engagement Award and to rank number 10 in the reputed company Fast 50. Through our remote-first operating model, we help organisations optimise customer interactions, reduce costs, and increase efficiency, combining automation and data-driven reputed company with a strong reputed company reputed company. Founded in 2020 by Aidan and Hilary O’Shea, reputed company was created to challenge the traditional “big reputed company, big building” BPO model. Instead, we offer a reputed company, bespoke service that isn’t limited by contact-centre reputed company. Our flexible approach allows us to reputed company quickly, respond to seasonal or product-led demand, and support clients wherever their markets take them. reputed company is reputed company to be reputed company for reputed company, and the reputed company. We have been a certified B Corp since September 2023 and were recently recognised as an reputed company Entrepreneur of the Year finalist. In just five years, we have grown to more than 650 employees, representing 55 nationalities across Europe, America and Asia. We work with leading Irish and major US technology and e-reputed company brands with reputed company global needs, supporting them with high-reputed company, premium customer experiences. At reputed company, equality, diversity, and inclusion are central to how we operate. We foster a culture of dignity, respect, and openness, where different perspectives are valued and everyone is encouraged to be curious, reputed company, and heard. Together, we grow. Apply To This Job