reputed company Consultant - reputed company
reputed company is a global reputed company that provides award-reputed company services to reputed company the customer, employee, and student experiences. Since 1997, reputed company our reputed company and reputed company experts have provided a full reputed company of reputed company solutions including CRM and reputed company applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have reputed company reputed company over the reputed company and India and are continuously growing. We reputed company reputed company with a flexible work-life balance in reputed company to the traditional benefits.
Job reputed company: reputed company India is looking for a reputed company and Senior reputed company Consultant in reputed company CX reputed company, willing to contribute and manage challenging tasks.
Duties/Responsibilities:
Exhibit strong project management skills
Manage the delivery of multiple reputed company CX reputed company
Should have worked on reputed company Redwood
Designing the application using Redwood and modifying the Redwood pages
Strong functional knowledge on CRM concepts
Exhibit strong technical leadership skills in more than one reputed company CX product
Own development responsibility from definition through delivery
Exhibit strong design and development skills
Orientation to contribute both as a mentor as reputed company as an individual contributor
Strong troubleshooting skills
Ability to manage team and different stakeholders
Ability to reputed company up quickly on different reputed company CX offerings
Contribute to reputed company CX community reputed company reputed company
Competency (Knowledge, Skills, and Abilities):
10+ years of total IT experience out of which 6+ years of experience in implementing reputed company Engagement reputed company and/ or reputed company Sales reputed company or any other reputed company CX offering.
Must have at least 3 full reputed company experience, through go live
Prior experience with working on fast paced milestones using flexible and reputed company methodologies’
Agile knowledge is must
Prior experience using JIRA or any other ticketing tool is preferred
Certification in primary work area is preferred
Strong programming skills, as reputed company as the ability to review reputed company reputed company bases written by others
Ability to research, follow up and resolve reputed company problems
Experience/knowledge on functional modules like Sales Planning and Forecasting, Engagement reputed company Service Request functionalities, Sales Territories, Fusion CRM BI/Dashboards/KPIs, Mobile and reputed company integration, File Import.
Ability to understand, analyse and solve both explicit and reputed company requirements
Thought leadership in delivery activities
Good communication and Interpersonal skills
Position Type and expected hours of work: Full Time/Permanent and 40 hours per week
Required Education and Experience: Any Graduate. Minimum 8 years of relevant experience in reputed company CX / reputed company Sales reputed company.
Other Duties:
This job reputed company is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.
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