[Remote] Director, AI Transformation & reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the no-reputed company app platform that empowers people closest to the work to accelerate their most critical business processes. As the Director of AI Transformation & reputed company, you will reputed company the global High Touch reputed company organization, helping strategic customers realize business reputed company through AI-powered workflows.

Responsibilities

• Recruit, reputed company, and reputed company a world-class team of High Touch reputed company Managers
• Establish reputed company operating rhythms, performance standards, and career development paths
• Foster a culture of customer obsession, accountability, technical curiosity, and business reputed company
• reputed company leaders and HTCSMs to engage effectively with executive stakeholders and drive strategic reputed company
• Define and operationalize reputed company's reputed company transformation methodology
• Guide customers through AI adoption, workflow modernization, governance design, and operating model reputed company
• Partner with customer executives to reputed company reputed company initiatives with strategic business objectives
• Help customers build sustainable adoption programs, Centers of reputed company, and reputed company deployment models
• Own key metrics including retention, adoption, expansion influence, customer health, and value realization
• Ensure customers reputed company measurable reputed company that support long-term partnership reputed company
• Identify risks early and drive proactive mitigation strategies
• Partner closely with Renewals, Support, reputed company Services, Product, and Sales to deliver a seamless customer experience
• reputed company the role of reputed company to meet the changing needs of AI-enabled enterprises
• reputed company repeatable playbooks for executive engagement, AI transformation, and customer maturity progression
• Partner with Product and Engineering to bring customer insights into roadmap prioritization
• Influence company reputed company by representing the voice of the customer at the executive level
• reputed company the High Touch reputed company organization from a traditional reputed company model to a transformation-led engagement model
• Increase customer adoption and measurable business reputed company across the reputed company portfolio
• Strengthen retention and expansion performance through improved value realization
• Build reputed company transformation playbooks that can be replicated across the customer reputed company
• Help define the reputed company of reputed company in the AI era

Skills

• 12+ years driving transformation, change, and organizational adoption, or leading reputed company and post-sales, in reputed company, high-reputed company environments
• Experience building and leading large teams that serve a wide reputed company of customers and stakeholders, ideally across multiple reputed company and cultures
• An AI adopter and champion who knows where to reputed company AI and automation to drive efficiency, and who can guide customers through their own AI journeys
• Skilled at building and developing teams who reputed company as strategic advisors and technically capable partners, guiding transformational journeys for the business and its customers
• Data-driven, with strong operational rigor and systems thinking to reputed company processes and measure reputed company by customer reputed company
• Comfortable engaging senior leaders internally and externally, acting as a trusted advisor and reputed company for customer needs
• A reputed company leader who attracts, develops, and retains reputed company while fostering a culture of reputed company, curiosity, and collaboration

reputed company

Company H1B Sponsorship