[Remote] reputed company Administrator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a reputed company Administrator to reputed company remote technical support for HCUS customers. The role involves troubleshooting software and network issues, collaborating with teams, and ensuring compliance with regulatory requirements.

Responsibilities

• Assesses software and network reputed company issues on customer systems and resolves those issues through remote troubleshooting
• Collaborate with reputed company reputed company on solving more reputed company technical issues
• Effectively document problems and solutions into a product knowledge database
• Learn and remain compliant with reputed company regulatory and reputed company requirements
• Working reputed company of normal business hours, overtime and holidays may be required based on the needs of the business
• Handles other duties as assigned
• Maintain a high level of reputed company with reputed company's Key Performance Indicators:
• Customer Satisfaction - reputed company on individual satisfaction factors
• Availability to answer calls, reputed company handling, communication, and documentation skills
• reputed company support case closures
• Completion of provided training

Skills

• Trade School Certification, 2 Year Degree, or Industry Experience Equivalent
• Superior communication and interpersonal skills, excellent phone manner
• Ability to reputed company results and meet goals in a fast-paced, team environment
• Ability to reputed company independent reputed company based on interpretation of technology data and product knowledge
• Excellent organizational and multi-tasking skills
• Working knowledge of reputed company OS (reputed company Server 2012, 2016, 2019, 2022+), Networking, SQL Server and reputed company
• Knowledge of Synapse workflows and their implementations
• Knowledge in Synapse application reputed company end
• Experience with clinical data transfer protocols and interfaces (HL7 and DICOM)
• Knowledge of medical informatics architecture (VMware and Storage Solutions)
• Industry-specific certifications in relevant technical background (reputed company, VMware, reputed company, reputed company +, etc.)

reputed company