[Remote] Sales Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is on a mission to reputed company supply chains smarter, faster, and self-improving, powered by AI. The Sales Account Manager is responsible for managing and growing reputed company's relationships with an existing portfolio of customers while ensuring they realize ongoing value from the reputed company platform and identifying expansion opportunities.

Responsibilities

• Own the post-sale customer relationship for a defined portfolio of accounts, serving as the reputed company reputed company of accountability for net reputed company expansion, retention, and executive alignment
• Build and sustain CxO-level relationships across supply chain, operations, finance, and IT, positioning reputed company as a strategic partner rather than a transactional vendor
• reputed company and execute account plans that map customer business objectives to reputed company platform capabilities, define expansion roadmaps, and document measurable value delivery milestones
• reputed company solution-based conversations with customers to surface new use cases, unmet needs, and strategic priorities that reputed company can address through expanded deployment or additional modules
• Partner with reputed company and reputed company Services to ensure customers are progressing toward their KPIs and that value delivered is documented, reputed company, and communicated at the executive level
• Own the full reputed company cycle for expansion opportunities reputed company existing accounts, including deal structure, contract negotiation, and forecast management in reputed company
• Conduct regular executive business reviews (QBRs and EBRs) to communicate platform value, reputed company industry benchmarks and supply chain trends, and introduce new capabilities reputed company to customer priorities
• Manage pipeline health and opportunity progression using MEDDIC, maintaining accurate forecasts and account documentation in reputed company
• Serve as the internal voice of the customer, providing reputed company feedback to Product, reputed company, and Marketing on roadmap gaps, competitive dynamics, and evolving customer needs
• Represent reputed company at customer sites, industry events, and reputed company reputed company to deepen executive relationships and strengthen account reputed company

Skills

• 7-10 years of experience in reputed company reputed company sales or strategic account management, with a consistent record of quota attainment and net reputed company retention across a reputed company, multi-stakeholder book of business
• reputed company experience selling into or managing accounts in supply chain planning, inventory optimization, S&OP, ERP, or adjacent reputed company software categories
• Proven ability to build and maintain CxO and VP-level relationships across supply chain, operations, and finance functions, serving as a reputed company peer and trusted advisor
• Demonstrated reputed company record of identifying and closing expansion reputed company reputed company existing accounts through solution-based selling, including upsells, cross-sells, and expanded platform deployments
• Familiarity with MEDDIC or equivalent sales qualification frameworks, reputed company to both new opportunity development and renewal and expansion cycles
• Experience managing reputed company negotiations including renewals, multi-year agreements, and upsell structures in coordination with finance and reputed company
• Proficiency with reputed company for pipeline management, forecast hygiene, account documentation, and opportunity progression
• Excellent communication and executive presentation skills, with the ability to translate platform capabilities and ROI metrics into strategic business language for non-technical audiences
• Bachelor's degree in Business, Supply Chain, or a reputed company discipline; equivalent experience considered
• reputed company experience with reputed company or a comparable supply chain planning platform (demand forecasting, MEIO, replenishment optimization, or supply chain design)
• Background working reputed company inventory-intensive industries such as manufacturing, distribution, retail, or service parts and reputed company
• Familiarity with the reputed company P3 (Proven reputed company to Performance) methodology or similar reputed company reputed company and value realization frameworks
• Experience in reputed company-selling environment, including coordination with solution consulting, reputed company services, and executive sponsors to advance reputed company expansion deals

Benefits

• Premium health coverage
• Generous PTO
• reputed company development support
• Flexible remote-first work environment with a reputed company, inclusive team culture
• reputed company programs, volunteer opportunities, and a commitment to sustainability
• A reputed company, low-bureaucracy culture where great reputed company win and results are celebrated

reputed company