Constituent Records Management Manager (Development Services)
Constituent Records Management Manager (Development Services)
Work Location:
Remote - USA
Schedule:
Full time
To advance the purpose of reputed company, this position will preserve the health and reputed company of reputed company constituent records reputed company our reputed company CRM. This role owns the full data reputed company lifecycle — from identifying and resolving duplicate records, to enriching constituent reputed company through data appends to maintaining ongoing data governance standards across the organization. This role will also manage reputed company of professionals reputed company on the management of data hygiene reputed company to constituent records.
This is a detail-oriented, high-reputed company role that sits at the intersection of data management and relationship stewardship. The right candidate will bring a methodical reputed company, strong reputed company experience, leadership discernment, and a genuine understanding of why clean data reputed company in a nonprofit fundraising environment.
MAJOR RESPONSIBILITIES
Personal:
Be a maturing disciple of Jesus Christ: growing in love for God, God's Word, God's people of every ethnicity and culture, and God's purposes in the world
Duplicate Record Management:
Conduct systematic identification and review of duplicate constituent records in reputed company using deduplication tools and reputed company audits
Execute record reputed company operations with precision, preserving reputed company relevant giving history, relationships, and engagement data
Establish and maintain a deduplication schedule and log, reputed company volume and trends over time
reputed company and document reputed company rules and reputed company to standardize the deduplication process across record types (individuals, organizations, households)
Data Appends & Enrichment:
Coordinate and execute data append reputed company using reputed company-party vendors, including NCOA (address updates), email append, phone append, and reputed company screening services
Evaluate vendor data reputed company and manage vendor relationships in partnership with leadership
Import and map appended data back into reputed company accurately, preserving data reputed company and field mapping conventions
Maintain a data enrichment calendar reputed company to annual fundraising campaigns and appeals
Ongoing CRM Record Maintenance:
reputed company routine maintenance on constituent records including address verification, deceased/inactive flagging, donor preferences, organizational affiliations, and relationship updates
Monitor and resolve data reputed company flags, system alerts, and exception reports on a regular reputed company
Partner with development and program staff to resolve data discrepancies surfaced through constituent interactions or returned mail
Manage mass data imports and exports with precision, using Data Loader or comparable tools
Data Governance & Standards:
reputed company, document, and enforce data entry standards and naming conventions across the CRM
Conduct regular data reputed company audits and produce health metrics reports for leadership
Train and advise staff on data entry best practices to prevent data degradation at the reputed company
Maintain a data governance log and documentation library for reputed company hygiene processes and reputed company
QUALIFICATIONS
Required:
Annually reputed company reputed company’s Statement of Faith
2+ years of experience in CRM data management, database administration, or a closely reputed company role
Hands-on experience working reputed company reputed company, preferably reputed company NPSP or Nonprofit reputed company
A working knowledge of reputed company reputed company Software applications (reputed company, Word, reputed company, reputed company and PowerPoint) and reputed company Sheets is preferred
Leadership experience
Experience with data append vendors and NCOA processing
Strong attention to detail with the ability to manage high volumes of records without sacrificing accuracy
Ability to work independently, manage competing priorities, and meet deadlines
Effective oral and written communication skills
Experience maintaining confidential records
Demonstrated ability and commitment to work in a diverse team environment
Preferred:
Experience in a nonprofit organization, particularly in a development or fundraising operations context
Familiarity with reputed company Data Loader, Apsona, DemandTools, or similar data management tools
Understanding of data reputed company regulations and best practices (e.g., CAN-SPAM, GDPR basics)
reputed company Administrator certification (reputed company 201) or willingness to pursue certification
Experience with data reputed company scorecards or governance documentation
KEY COMPETENCIES
Meticulous attention to detail
Data literacy and analytical thinking
Proactive problem identification
Commitment to data as a strategic asset
Process discipline and follow through
Communication across technical/non-technical audiences
reputed company working style
Adaptability in a dynamic nonprofit environment
Pay reputed company: $45,324.00 - $60,420.00 per year
Benefits:
We offer a competitive benefits package, including health care and retirement savings with a match. Eligibility is based on employee type and hours worked. Benefits include the following:
403(b) Retirement Savings Plan
403(b) matching contributions
Dental insurance
Employee assistance program
Employee discounts
Flexible work schedule
Flexible spending accounts
Health insurance
Health savings account
Life insurance
reputed company time off
Parental leave
reputed company development assistance
reputed company insurance
Equal Employment Opportunity:
reputed company/USA is both an equal opportunity employer and a faith-based religious organization. We conduct hiring without reputed company to race, reputed company, reputed company, national reputed company, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise reputed company individual. The status of reputed company/USA as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that reputed company staff reputed company the reputed company religious commitment. Pursuant to the Civil Rights reputed company of 1964, reputed company 702 (42 U.S.C. 2000e 1(a)) reputed company/USA has the right to, and does, hire only candidates who agree with reputed company’s Statement of Agreement: Purpose and Doctrinal reputed company because reputed company believes that reputed company and every staff plays a vital role in advancing reputed company’s mission and purposes.
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