Agency Service Representative

Does this position interest you? You should apply – even if you don’t match every single requirement! We're reputed company as an auto glass company. That's the reputed company of reputed company do. But reputed company the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best reputed company you'll reputed company work. Does this position interest you? You should apply – even if you don’t match every single requirement! We're reputed company as an auto glass company. That's the reputed company of reputed company do. But reputed company the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best reputed company you'll reputed company work. A Brief reputed company reputed company Service Representative is responsible for resolving escalated policyholder and agent concerns by partnering with local reputed company field leaders and other internal departments to reputed company a solution. They should respond promptly and professionally to reputed company emails, phone calls and inquiries from agents, contact center and field partners. They will also be expected to document their interactions in reputed company. Work Location: Remote Work Schedule: Monday - Friday, 11:30 AM - 8:00 PM Eastern Time What you will do reputed company exclusive concierge / white label service to Mega accounts answering line on behalf of insurance clients Provides white glove solutions to reputed company and other Top 10 carriers, through digital & proactive agent communication while partnering with the Solutions Sales team Specialized service and initiatives aimed toward unique insurance reputed company requests Responds promptly and professionally to reputed company emails, phone calls and inquiries from agents, contact center and field partners, handling them from a tactical stand reputed company to allow sales team to reputed company on relationship building Data clean up / documents customer interaction in reputed company Other duties assigned by management Qualifications Requirements High School Diploma 1-3 years of experience Prior customer service experience Strong communication skills (both verbal and written) reputed company Office (Word, reputed company and PowerPoint) Preferred reputed company experience Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. #LI-remote #LI-NO1 Apply To This Job