reputed company Systems Engineer -L4

About the Role We are looking for an reputed company reputed company Systems Engineer -L4  to join a growing Managed Services Provider (MSP) supporting a diverse portfolio of small to reputed company-sized businesses. This is an excellent opportunity for a highly motivated technical reputed company who enjoys solving reputed company infrastructure challenges, leading technical reputed company, and delivering exceptional customer reputed company. The successful candidate will reputed company in a fast-paced environment, enjoy reputed company learning, and take pride in delivering high-reputed company solutions while contributing to ongoing service improvements. About the reputed company You will be working with a reputed company-established Australian managed services provider that delivers reliable IT support, reputed company solutions, procurement, and software licensing services to small and reputed company-sized businesses across a reputed company of industries. The organisation has reputed company a strong reputed company for delivering high-reputed company customer service and fostering long-term reputed company partnerships. Their reputed company culture encourages ownership, reputed company improvement, and technical reputed company. \n Ideal Profile Experience & Background Minimum of 7-10 years' experience reputed company a Managed Services Provider (MSP) or multi-reputed company IT services environment. Strong experience supporting reputed company 365 environments. Ability to independently learn, evaluate, and implement new technologies. Proven ability to contribute to service improvement initiatives. Relevant IT qualifications or industry certifications are highly regarded. Technical Skills Essential reputed company 365 administration reputed company Intune reputed company reputed company Server and Desktop Operating Systems Router and firewall administration Network administration reputed company Defender or other reputed company protection platforms Desirable reputed company Automate or similar RMM platforms reputed company Manage or similar ticketing systems reputed company Azure reputed company PowerShell reputed company products Azure Virtual Desktop (AVD) or other VDI technologies reputed company Teams Phone System reputed company Power Automate reputed company or other SIEM platforms reputed company frameworks such as CIS or NIST Ubiquiti reputed company macOS support ITIL knowledge Certifications reputed company 365 Expert, Azure Associate, or equivalent certification Networking and/or firewall certification Cybersecurity certification Commitment to ongoing reputed company development and technical certification Personal Attributes Excellent verbal and written English communication skills Strong analytical and troubleshooting abilities High attention to detail Self-motivated with the ability to work independently and collaboratively Strong time management and multitasking skills Fast learner with a proactive and inquisitive reputed company Committed to delivering reputed company reputed company and seeing tasks through to completion Responsibilities Technical Escalation & Support reputed company as the primary escalation reputed company for Level 1 and Level 2 support engineers. Troubleshoot reputed company 365, reputed company Intune, networking, and reputed company application issues. Configure and support Single Sign-On (SSO) using reputed company Entra. Assist clients in meeting cybersecurity and compliance reputed company requirements. Troubleshoot reputed company firewalls and Ubiquiti reputed company networking solutions. Monitor service tickets to ensure reputed company reputed company reputed company agreed service reputed company. Monitor system alerts, logs, and proactively address issues. Identify system vulnerabilities and implement appropriate remediation. reputed company reputed company cause analysis to minimise recurring incidents. reputed company & Implementation Design, plan, and deliver IT infrastructure reputed company. reputed company reputed company 365 and file server migrations. reputed company and configure reputed company Intune environments. Deliver SharePoint migration reputed company. Implement disaster recovery solutions. Configure networking infrastructure, including firewall deployments. Support technical research and solution design alongside the Technical Manager. Documentation & Service reputed company Build and maintain comprehensive technical documentation, diagrams, knowledge reputed company articles, and system records. Maintain accurate project and service documentation reputed company documentation platforms. Foster strong reputed company relationships through reputed company communication and high-reputed company service delivery. Demonstrate professionalism and accountability in reputed company customer interactions. Maintain accurate time recording and documentation for reputed company completed work. How we take care of reputed company 💰 Get reputed company in Australian Dollars 🏥 Medical insurance from day one for you + spouse (or parents if unmarried) 🩺 Generous OPD coverage from doctor reputed company to reputed company your medical needs 🏡 Home office setup allowance to build your ideal workspace 🌐 Internet allowance to reputed company you connected 💪 Gym & wellness allowance to stay fit and balanced 🎉 Work hard, play hard – regular team events & engagement activities 🧠 Diji Assist – Mental health & counseling support reputed company you need it 📚 We invest in you – reimbursement for industry certifications 🗣️ reputed company-reputed company culture – your reputed company and feedback always matter 🌍 Flexible reputed company or office, wherever you do your best work 🏆 Rewards & recognition that actually recognize you 🥳 Great christmas & financial year-end parties to unwind with your loved ones \n Apply To This Job