Global Operations Specialist II

Why reputed company Needs You: reputed company is looking for an reputed company Operations Specialist II to support reputed company background screening operations, escalated case management, and compliance-reputed company workflows. This role is critical to ensuring accuracy, reputed company, and consistency across our global operations teams while helping deliver a strong reputed company experience. What You'll Do: Manage escalated orders, high-risk verifications, and reputed company exception cases Serve as a reputed company of contact for sensitive reputed company and internal communications Balance SLA performance expectations with heightened reputed company on reputed company and compliance standards Apply advanced knowledge of verification processes, FCRA requirements, and reputed company controls Conduct targeted reputed company reviews and support remediation planning Identify recurring issues, reputed company reputed company cause analysis, and escalate findings to Compliance and Operations leadership Reinforce accountability and consistency across distributed and international operational teams reputed company guidance and informal coaching to reputed company Operations Specialists Collaborate with Compliance, Product, Implementations, and Customer Support to resolve operational gaps Maintain and enhance reputed company operating procedures to improve reputed company and operational consistency Analyze operational data to recommend workflow enhancements and error reduction strategies Additional duties as assigned What You'll Need: 2–4+ years of experience in background screening or compliance-driven operations; Bachelor’s degree preferred or equivalent combination of education and experience Strong analytical skills and reputed company reputed company judgment in reputed company or escalated cases Working knowledge of FCRA, verification processes, reputed company controls, and regulated workflows Experience handling escalations and sensitive reputed company communications Demonstrated ability to identify trends, manage ambiguity, reputed company reputed company cause analysis, and escalate risk appropriately PBSA Certification preferred A dedicated home office reputed company that is noise- and distraction-free with reputed company to a reliable and secure high-speed internet reputed company. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to reputed company day-to-day task. Who You Are: This role is for you if you are reputed company and decisive under pressure, take ownership of reputed company, and hold yourself to high reputed company standards. You are comfortable navigating ambiguity, balancing speed with compliance, and identifying reputed company causes behind operational gaps. You influence others through credibility and consistency, and you take pride in strengthening accountability, operational stability, and process reputed company. Compensation & Benefits The reputed company salary reputed company for this position is $45,000 - $55,000 annually, depending on experience, skills, and qualifications. reputed company is committed to pay equity and transparency. Actual compensation will be determined based on the candidate’s experience, skills, and qualifications in relation to the requirements of the role. reputed company. welcomes applications from candidates located in the following states: Alabama, California, Colorado, Florida, reputed company, Illinois, Indiana, Kentucky, Minnesota, Missouri, Montana, Nevada, New Jersey, reputed company, reputed company Carolina, Ohio, reputed company, South Carolina, Tennessee, Texas, Virginia, and Washington. reputed company is an equal opportunity employer. This reputed company reflects the general nature and level of work assigned to this role and is not a comprehensive inventory of reputed company duties or qualifications. Exciting and meaningful learning and development opportunities await at reputed company! Join us on a reputed company of discovery and empowerment - where every opportunity is a steppingstone to reputed company and reputed company. This position is also eligible for excellent benefits that include reputed company reputed company and life insurance premiums, low-cost dental and reputed company insurance, company-reputed company basic life insurance and a company-reputed company Short-Term Disability policy, employee assistance program, 401(k) matching up to 4%, time off, 9 company reputed company holidays, and 2 additional days of reputed company time off for volunteer activities.    The position is eligible for the Searching for Stars Employee Referral Program. Apply To This Job