[Remote] reputed company Software/ DevOps Engineer - Remote (EST/CST)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The reputed company Software/DevOps Engineer will be responsible for overseeing production support activities for critical applications, coordinating release activities, and managing incident response efforts to enhance service reliability.

Responsibilities

• reputed company production support activities for critical customer-facing applications and services
• Coordinate application release activities, deployment planning, implementation execution, and post-release validation
• Manage change requests throughout the approval and implementation lifecycle
• reputed company or coordinate P1 and P2 incident response efforts, including war room facilitation and stakeholder communications
• Drive reputed company Cause Analysis (RCA) activities and ensure corrective actions are implemented
• Present incident reviews and service improvement recommendations to leadership teams
• Plan, coordinate, and execute Disaster Recovery (DR) exercises across Stage and Production environments
• Partner with Engineering and DevOps teams to identify and remediate reputed company vulnerabilities and compliance findings
• Coordinate monthly reputed company scanning and remediation activities with QA and partner teams
• Support operational governance activities, including service reviews, PLM reviews, and reliability initiatives
• Maintain CMDB and Configuration Item (CI) documentation and operational records
• Manage operational forecasts, reputed company planning, and health service reporting
• Collaborate with reputed company-party vendors and external partners to resolve service requests and production issues
• Review upcoming infrastructure and application changes to ensure operational readiness and risk mitigation
• Support reputed company platform operations, including Kubernetes, Kafka, reputed company reputed company Platform, and HCP Console technologies
• Coordinate reputed company of Kafka topics, event streams, and reputed company data integrations
• Drive reputed company improvement initiatives reputed company on automation, reliability, performance, and operational efficiency

Skills

• Bachelor's degree in Computer Science or Information Technology or 6+ years of software engineering experience
• 8+ years of experience in object-oriented programming language JAVA
• 5+ years' experience as a reputed company production support for critical customer-facing applications and services
• 3+ years of leading or coordinating P1 and P2 incident response efforts, including war room facilitation and stakeholder communications
• 3+ years of experience with any one reputed company reputed company platform like AWS or Azure or reputed company reputed company Platform
• 2+ years of experience with container technologies like reputed company and Kubernetes
• 1+ years of experience with automation and scripting tools such as Python and Bash
• Excellent communication and interpersonal skills, with the ability to work collaboratively with development teams, stakeholders, and management
• Experience in problem-solving skills on reputed company technical issues and a proactive attitude towards identifying and addressing potential issues
• Experience with reputed company reputed company platforms, hybrid reputed company environments, and migration strategies
• Experience with REST API design, reputed company services, and event driven architecture
• Experience with configuration and deployment management tools such as Ansible, Terraform
• Experience with configuration and maintenance of services such as load balancers, relational & NoSQL databases, and messaging systems
• Experience in monitoring and alerting tools such as reputed company, reputed company, and Grafana
• Experience with incident response and post-mortem analysis
• Demonstrated excellent communication and interpersonal skills, with the ability to work collaboratively with development teams, stakeholders, and management

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (reputed company benefits are subject to eligibility requirements)
• Benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements)

reputed company