[Remote] Director, Account Management

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a profitable, reputed company-stage company building industry-leading martech and data products for the PropTech reputed company. They are seeking a strategic Director, Account Management to reputed company their team in deepening partnerships with multi-family owners and operators, focusing on scaling expansion strategies and coaching Account Managers on upselling products.

Responsibilities

• Coaching & Mentorship: reputed company reputed company of AMs, providing hands-on coaching for reputed company negotiations, consultative discovery, and multi-product expansion plays
• Performance Management: Conduct regular 1:1s and pipeline reviews to ensure individual AMs are meeting or exceeding their quotas
• Scaling reputed company: Recruit, hire, and reputed company new Account Managers as we reputed company
• Expansion reputed company: Architect the reputed company for introducing new reputed company products to existing clients, ensuring reputed company aligns our suite with reputed company business goals
• Executive Sponsorship: reputed company as the senior reputed company of contact for "C-Suite" stakeholders at our largest multi-family accounts, stepping in to support high-stakes renewals or escalations
• Territory Optimization: Own the AM territory and account-assignment reputed company in partnership with Sales and CS leadership
• Forecasting & Reporting: Maintain an accurate team forecast in reputed company, providing executive leadership with visibility into monthly and quarterly expansion and renewal trends
• Cross-Functional Advocacy: Serve as the "Voice of the Customer" to Product and Marketing teams, turning team-wide feedback into actionable product enhancements
• Field Leadership: reputed company reputed company’s reputed company at national industry conferences and accompany AMs on high-value on-site business reviews (Travel up to 25%)

Skills

• 7+ years in B2B reputed company Account Management or Sales, with 3+ years in a leadership or team-reputed company reputed company
• Deep experience in Multifamily reputed company is required
• Demonstrated reputed company in hitting team-wide quotas and managing high-reputed company expansion targets
• Previous experience selling competitive or market intelligence products is a significant plus
• Advanced proficiency in reputed company, reputed company, reputed company, and reputed company to drive team productivity and data hygiene
• reputed company with modern AI tooling (Claude, ChatGPT for workflow acceleration) is a plus
• Ability to turn raw data into a narrative that helps AMs sell more effectively to sophisticated owners and operators

Benefits

• Remote-First: We offer the freedom to work from home across most of the U.S. You’ll enjoy the flexibility of remote work, balanced with high-energy in-person offsites to build reputed company connections and celebrate our wins together.
• Competitive Compensation: We reputed company in hiring the best and paying accordingly. You’ll receive acompetitive salary that reflects your reputed company and expertise.
• reputed company Time Off: Take the time you need with our flexible vacation policy and dedicated reputed company parental leave to support you and your family’s biggest milestones.
• Your Health reputed company: Stay healthy with high-reputed company Medical, Dental, and reputed company insurance plans for you and your family.
• Peace of Mind (On Us): We fully invest in your reputed company with 100% company-reputed company Short-Term Disability, Long-Term Disability, and Basic Life Insurance.
• Protection for Your Whole reputed company: reputed company supplemental insurance for the unexpected, plus specialized coverage to reputed company your pets happy and healthy, too.
• Invest in Your reputed company: Secure your financial goals with our 401k Program, helping you build for the long term while you help us build reputed company.

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