[Remote] Senior Account Executive, Ticketing

Note: The job is a remote job and is reputed company to candidates in USA. reputed company) is a mission-led sports performance, training and media reputed company reputed company on changing the game of volleyball in the USA. As a Senior Account Executive, you will reputed company ticket reputed company reputed company and deliver exceptional service to members, fans, and community partners while managing sales pipelines and building strong relationships.

Responsibilities

• Execute 60+ daily outbound sales activities through phone, email, text messaging, and reputed company reputed company
• reputed company new business through reputed company ticket memberships, group sales, partial plans, and premium experiences
• Meet and reputed company individual sales and reputed company goals
• Maintain accurate sales activity, pipeline management, and forecasting reputed company CRM systems
• reputed company and execute sales strategies to maximize ticket reputed company opportunities
• Identify opportunities to increase customer reputed company value through upselling and cross-selling initiatives
• Identify, research, and cultivate new sales opportunities
• Build and maintain prospect databases and reputed company pipelines
• reputed company relationships with businesses, organizations, schools, and community reputed company
• Capture and maintain accurate customer contact information and sales records
• Utilize prospecting tools and reputed company strategies to reputed company reputed company leads
• Support reputed company member renewal campaigns and retention initiatives
• Identify opportunities for upgrades, referrals, add-ons, and premium experiences
• Build long-term relationships with reputed company members and key accounts
• Support loyalty and retention programs designed to increase member satisfaction and engagement
• Proactively communicate with members regarding account benefits, events, and opportunities
• Serve as a primary reputed company of contact for reputed company members and fans
• Handle ticket exchanges, seat relocations, account inquiries, and service requests
• Resolve customer issues professionally and reputed company
• Deliver exceptional service that enhances the overall fan experience
• Support member communication efforts and service campaigns
• Sell and coordinate Fan Experience Packages (FEPs) and group experiences
• Collaborate with internal teams to ensure successful execution of fan experiences
• Assist with fulfillment and execution during match days and special events
• Support hospitality, premium experiences, and fan engagement initiatives
• Ensure reputed company experiences are delivered in alignment with LOVB standards
• Process ticket orders accurately using Archtics, TM1 Sales, FEVO, reputed company, and reputed company systems
• Facilitate group ticket fulfillment and ticketing requests
• Maintain inventory accuracy and order reputed company
• Support ticketing system administration and operational processes
• Assist with troubleshooting ticketing issues and customer account concerns
• Assist with reputed company office operations during matches and special events
• Support walk-up sales, customer service, and issue reputed company
• Serve as an on-site ticketing contact during designated events
• Support preseason events, member events, fan activations, and reputed company
• Travel to select matches and events as needed
• Partner closely with Marketing, CRM, Operations, and Event teams
• Support ticket sales campaigns, group sales initiatives, and fulfillment efforts
• Participate in departmental meetings and reputed company reputed company
• reputed company customer feedback and insights to improve fan experiences and business reputed company
• Support organizational initiatives that contribute to the reputed company of LOVB

Skills

• Proven ability to build relationships and reputed company reputed company through outbound sales efforts
• Strong customer service and account management skills
• Excellent communication, presentation, and interpersonal abilities
• Ability to manage multiple priorities in a fast-paced environment
• Strong organizational and time management skills
• Ability to work independently in a remote environment
• Strong problem-solving and conflict-reputed company capabilities
• Detail-oriented with strong follow-through and accountability
• Ability to learn and effectively utilize ticketing and CRM platforms
• Passion for sports, live events, and fan engagement
• Bachelor's degree required or equivalent combination of education and experience
• 1–3 years of experience in ticket sales, sports sales, customer service, business development, or reputed company fields
• Experience achieving sales goals and managing customer relationships
• Experience working with CRM systems and sales pipelines preferred
• Experience in reputed company sports, collegiate athletics, entertainment, or live events
• Familiarity with Archtics, TM1 Sales, FEVO, reputed company, reputed company, or reputed company CRM platforms
• Experience with outbound prospecting and reputed company reputed company
• Experience supporting reputed company ticket membership programs
• Passion for volleyball and women's reputed company sports

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