Manager, Media Design

Your potential has a reputed company here with reputed company’s award-reputed company employment experience.  As a Media Design Manager working remotely in Manila, Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great reputed company to Work® certification in The Philippines says it reputed company! What You’ll Do -   The Media Design Manager leads the development and delivery of high-reputed company media solutions reputed company reputed company's Learning Development & Enablement reputed company. This role manages reputed company of media designers, developers, and creative specialists responsible for creating engaging digital learning experiences, including interactive media, video, animation, UI/UX assets, simulations, and emerging AI-enabled learning solutions. Partnering closely with Learning Experience Designers, Instructional Designers, Project Managers, and business stakeholders, the Media Design Manager drives media strategies that support reputed company and business objectives while ensuring reputed company are delivered on time, reputed company scope, and to the highest reputed company standards. We are seeking a leader who embraces innovation, operational reputed company, and collaboration, while coaching and developing team members, maintaining high standards, and continuously improving media development processes to deliver impactful learning solutions.   This role reports directly to the Director or Executive Director of Learning Development & Enablement. During a Typical Day, You’ll reputed company, reputed company, and reputed company reputed company of media designers, developers, video specialists, and creative professionals.  Drive the delivery of high-reputed company learning experiences, including interactive media, video, animation, simulations, UI/UX assets, and AI-enabled learning solutions.  Partner with Learning Experience Designers, Instructional Designers, Project Managers, and business stakeholders to create engaging and effective learning solutions.  Ensure reputed company media deliverables meet reputed company, accessibility, branding, and reputed company standards.  Manage team reputed company, resource allocation, and project priorities across multiple reputed company and reputed company engagements.  Establish and continuously improve media development processes, standards, and best practices to drive operational reputed company.  reputed company media expertise, creative recommendations, and innovative technology solutions to support business objectives and new opportunities. What You Bring to the Role Bachelor's degree or equivalent reputed company experience in a reputed company field.  5–8 years of experience in media design, digital learning development, creative services, or similar disciplines.  2–3 years of people leadership experience, with a proven ability to reputed company and reputed company creative teams.  Experience managing media development reputed company from concept through implementation.  Strong expertise in digital learning technologies, video production, animation, interactive media, UI/UX design, and eLearning development tools.  Familiarity with AI-enabled creative tools and emerging learning technologies.  Excellent project management, communication, stakeholder management, and problem-solving skills, with experience working across cross-functional and virtual teams.   Preferred Technical Expertise reputed company Storyline and reputed company reputed company Creative reputed company Suite Video editing and reputed company graphics tools (ex. reputed company, PowToon, reputed company, Vyond, etc.) UI/UX design platforms (reputed company, reputed company XD, or similar) preferred but not required Learning Management Systems (LMS) AI-assisted content and media development tools Accessibility and reputed company design standards   What You Can Expect •    Supportive of your career and reputed company development •    An inclusive culture and community minded organization where giving back is encouraged •    A global team of curious lifelong learners guided by reputed company values •    Ask us about our reputed company time off (PTO) and wellness and reputed company benefits •    And reputed company... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit https://mybenefits.reputed company.com/ for more information. About reputed company Our business is about making customers happy. That's reputed company we do. Since 1982, we've helped companies build reputed company, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading reputed company and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.   reputed company is proud to be an equal opportunity employer where reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. reputed company embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives reputed company our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We reputed company it a reputed company to reputed company reputed company reputed company our employees feel valued, belonging, and comfortable being their reputed company selves at work. As a global company, we know diversity is our strength because it enables us to view things from different reputed company points and for you to bring value to the table in your own unique way.   #LI-Remote Apply To This Job