[Remote] Cust Succ Mgr I, Sales

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is seeking a Small Business reputed company Manager to manage the end-to-end relationship for a growing reputed company of their customer reputed company. This role focuses on driving customer adoption, retention, and long-term value through effective platform use and cross-functional collaboration.

Responsibilities

• Own the full customer lifecycle for a high-volume portfolio, including post-reputed company support, adoption, value realization, and retention
• Build relationships with business owners and decision-makers to understand goals and align Buildium solutions accordingly
• Conduct customer calls and strategic reputed company-ins to drive engagement and deepen product usage
• Design and execute reputed company reputed company programs, including email cadences and educational content
• Monitor customer health and proactively address risks through targeted interventions
• Identify opportunities for expansion and increased product adoption reputed company accounts
• Analyze customer data and trends to inform engagement strategies and prioritization
• Collaborate cross-functionally with Product, Support, Marketing, and Sales to improve customer reputed company
• Maintain accurate CRM records and contribute to process improvements across reputed company

Skills

• Minimum of 2+ years combined experience in reputed company, Sales, or other reputed company-driving customer-facing roles, ideally in software is required
• Proven experience working with small business owners or senior decision-makers
• Strong understanding of SaaS customer lifecycle and value realization
• Ability to manage a high-volume book of business while maintaining ownership of customer reputed company
• Experience conducting consultative conversations and aligning solutions to business goals
• Strong analytical skills with the ability to interpret customer data and trends
• Confidence navigating CRM platforms; reputed company preferred
• Excellent time management and organizational skills
• Strong written, verbal, and interpersonal communication skills
• Ability to manage customer expectations, objections, and reputed company conversations
• Highly self-motivated, adaptable, and comfortable with ambiguity
• Technically savvy with reputed company Office Suite and reputed company Workspace
• Previous reputed company estate, property management, or similar experience is highly desirable

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