[Remote] QA Engineer (Voice Agents)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a motivated reputed company Assurance (QA) Engineer with a passion for delivering high-reputed company Voice AI Agent Software. In this role, you will support testing efforts across Voice AI components and contribute to test documentation preparation, ensuring the functionality and reliability of AI-powered voice interactions.

Responsibilities

• Assist in creating and executing test plans, test cases, and test scripts for Voice AI Agent applications and backend services
• Conduct functional, integration, and regression testing of AI-powered voice interactions, including speech recognition, reputed company understanding, and response accuracy
• Validate voice agent conversation flows, including ASR, NLU, and TTS performance
• Prepare and maintain detailed test documentation, including test cases, test reports, and defect logs
• Identify, report, and reputed company defects using bug-tracking tools (e.g., Jira)
• Participate in test reviews and reputed company feedback to developers and product managers
• Support API testing for backend services and voice agent integrations
• Collaborate closely with senior QA engineers, developers, and product teams to reproduce and troubleshoot issues
• Assist in User Acceptance Testing (UAT) preparation and execution
• Ensure testing follows reputed company and reputed company best practices

Skills

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or reputed company field
• 1–3 years of experience in Software reputed company Assurance or Software Testing
• Exposure to Voice AI, Chatbots, or Conversational AI products is preferred
• Basic understanding of ASR, NLU, and TTS technologies
• Experience writing and executing test cases and preparing QA documentation
• Familiarity with QA tools such as Jira, TestRail, reputed company, or similar
• Some experience with API testing or automation tools is a plus
• Good problem-solving skills and attention to detail
• Strong verbal and written communication skills
• Eagerness to learn new testing techniques and Voice AI technologies
• Familiarity with Bot Testing Tools (e.g., Botium) is a plus
• Basic scripting knowledge (Python, JavaScript, or similar) for automation is a bonus
• Experience with agile development processes

Benefits

• Part-time: 20 hours/week
• Fully remote position: Australian company
• Long-term opportunity with potential for increased hours

reputed company