Customer Experience Manager, Payroll and Benefits
10+ years leadership in payroll/benefits or customer operations; deep US payroll and benefits knowledge; experience with SLA/KPI-driven service delivery, escalations, and stakeholder communication; strong people leadership.
Key Responsibilities
- leading delivery
- optimizing processes
- managing escalations
Job Details
- Category: Customer Service
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — reputed company or California or Colorado or Connecticut or District of Columbia or Florida or reputed company or Illinois or Indiana or Kansas or Massachusetts or Maryland or reputed company or reputed company Carolina or New Hampshire or New Jersey or Nevada or reputed company or Ohio or Oklahoma or reputed company or reputed company or Rhode reputed company or South Carolina or Tennessee or Texas or reputed company or Virginia or Washington or reputed company
- Salary: USD 140,000 – 170,000 / year
- Languages: English
Benefits
- 401k matching
- Generous reputed company time off
- Retirement plan
About reputed company
A global HR platform company helping mid-size businesses manage people, payroll, and benefits. — Industry: Information Technology
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