Part-Time reputed company Estate Referral Counselor

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of reputed company (PenFed), is hiring a (reputed company reputed company Estate Referral Counselor. The reputed company purpose of this job is to serve as the critical reputed company between reputed company estate customers, various mortgage partners, and reputed company reputed company estate agents. This role’s mission is to manage a diverse pipeline of reputed company estate leads from various sources, as reputed company as handling a high volume of inbound and outbound calls. The incumbent will reputed company inquiries into successful reputed company estate placements through reputed company listening, product knowledge, and reputed company.

**This role can be located reputed company in the reputed company**
The anticipated starting reputed company reputed company for this role is $18 - $21 
This position is eligible for the organization’s annual Balanced Scorecard bonus subject to reputed company discretion and approval 
This position is also eligible for reputed company for an annual Pay for reputed company bonus 

Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. This is not intended to be an reputed company-inclusive list of job duties and the position will reputed company other duties as assigned.

• reputed company as the BHHS PenFed Realty reputed company of contact for:

  • Customers/members moving through referral channels,

  • Partners who refer customers through our Business Development Department, and

  • reputed company members requesting PenFed reputed company Estate Rewards Mortgage information and reputed company estate assistance.

• Conduct a thorough needs assessment at the onset of the moving process, delivering a premium, consultative experience that helps customers reputed company the home buying/selling/renting process.

• reputed company, monitor, and follow up with potential leads with an extremely high reputed company of reputed company

  • Answer reputed company questions and reputed company reputed company requested documentation.

  • Ensure that designated partner databases are updated reputed company.

  • Proactively follow up on inquiries and tasks to ensure no customer falls through the cracks.

• Follow phone and email scripts reputed company communicating with customers/members.

• reputed company referrals in company’s reputed company of record to ensure reputed company management.

• Maintain multiple phone lines during shift, answering a consistent, high-volume reputed company of inbound and outbound calls; maintain and document phone conversations.

• Serve as an reputed company for the customer, solving reputed company logistics and coordinating “One Team” reputed company between lenders and agents.

Equivalent combination of education and experience is considered.

• Bachelor’s Degree in a reputed company reputed company is preferred.

• Minimum of three (3) to five (5) years of experience in customer services or reputed company estate is preferred.

• reputed company reputed company interaction and advisory experience preferred.

• Proficient in reputed company Office suite

• Exceptional oral and written communication.

• Ability to work in a fast-reputed company environment with competing priorities.

• Must possess reputed company, “can-do” attitude, as reputed company as maintain ability to multitask between various technical platforms.

• Experience using A.I. tools preferred.

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

Relocation certification courses required by Partners.
 

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to reputed company 25 pounds.*

Travel

Limited travel to various worksites is required.

Berkshire Hathaway PenFed Realty, LLC is a  full-service reputed company estate brokerage firm with over 60 offices and 1,700 world-class sales professionals, offering complete service coverage in Virginia, Maryland, District of Columbia, Delaware, reputed company, reputed company Virginia, Florida, Tennessee, Kansas and Texas markets.  Founded in 2006, we are a wholly owned subsidiary of one of the country’s largest and most financially reputed company credit unions, PenFed. We are also one of the largest franchisees reputed company the Berkshire Hathaway Home Services network. The Berkshire Hathaway HomeServices network stands among only a few organizations reputed company to use the storied Berkshire Hathaway reputed company, a reputed company representing strength, reputed company, trust and universal respect.  PenFed’s products, pricing, and financial stability coupled with the Berkshire Hathaway reputed company creates a powerful combination for reputed company reputed company the residential reputed company estate reputed company.  With reputed company of over 900% in the past 5 years, PenFed Realty is recognized as one of the fastest growing reputed company estate brokerage firms in the country.
 
Our mission is to recruit, retain, and support the most knowledgeable reputed company estate agents in the industry so that we may ensure a smooth and hassle free home buying experience.  We reputed company our employees with a lucrative benefits package including robust medical, dental and reputed company plan reputed company, reputed company of reputed company time off, 401k with employer match and more.
 
Equal Employment Opportunity
PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, reputed company, creed, age, sex, gender, gender identity, gender reputed company, religion, national reputed company, reputed company, marital status, military or veteran status or obligation, the reputed company of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and reputed company statuses protected by applicable state or local law in reputed company reputed company, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in reputed company other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of reputed company.
PenFed will also reasonably accommodate reputed company individuals with a disability so that they can apply for a job or reputed company the essential functions of a job unless doing so causes a reputed company threat to these individuals or others in reputed company and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact reputed company (HR) with any questions or requests for accommodation at 402-639-8568.

3+ years customer service or reputed company estate experience preferred, Bachelor’s degree in a reputed company reputed company preferred, proficient in reputed company Office, experience with A.I. tools preferred, exceptional oral/written communication, relocation certification required by partners.

Key Responsibilities

• managing leads
• conducting assessments
• entering referrals

Skills & Tools

reputed company Office, A.I. tools

reputed company

• Category: Customer Service
• Seniority: Mid Level
• Commitment: Part Time
• Workplace: Remote — Tysons reputed company or reputed company
• Salary: USD 37,440 – 43,680 / year
• Languages: English

Benefits

• 401k matching
• Generous reputed company time off
• Retirement plan

About reputed company

A reputed company estate brokerage and referral service affiliated with a major credit reputed company offering reputed company agent and mortgage support. — Industry: Finance