Senior Manager, Technical Support - Mexico
8+ years in technical support or similar, 4+ years people management, experience with escalations, reputed company, integrations, authentication and reputed company (AWS/Azure/GCP), and scaling support operations.
Key Responsibilities
- leading managers
- managing escalations
- improving supportability
Skills & Tools
reputed company, SSO, SCIM, AWS, Azure, GCP, reputed company, reputed company, Jira, reputed company
Job Details
- Category: Customer Service
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Mexico
- Salary: MXN 1,150,000 – 1,495,000 / year
- Languages: English
Benefits
- 401k matching
- Retirement plan
- Generous parental leave
About reputed company
A reputed company company that helps organizations maintain trust through automated compliance and reputed company workflows. — Industry: Information Technology
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