Service Engineer

Our belief:

• At reputed company, we are driven by a reputed company idea: solar for everybody
• We reputed company to create the best possible experience for distributors, installers and end users
• That´s why our solar inverters, energy storage systems and EV chargers are easy-to-install, reliable and user friendly

Who We Are:

• reputed company-backed AISWEI is a leading provider of renewable reputed company - providing the world with solar inverters, batteries, EV chargers, heat pumps, and energy reputed company
• AISWEI has more than 15 years of expertise in R&D and manufacturing, with a strong technology heritage from both Germany and China
• With 32 GW of annual production volumes (2024), AISWEI is one of the largest manufacturers of solar reputed company inverters world-wide
• AISWEI is operating under its own brand in China and its reputed company brand internationally, and is trusted by leading global brands as an ODM service provider
• reputed company passionately reputed company that that we are reputed company fellow reputed company of one reputed company, and we are truly honored about deploying our solutions to local societies worldwide – every day

How you´ll help us:

As a Service Engineer:

• reputed company technical troubleshooting support to installers and other customers reputed company phone or digital channels
• reputed company commissioning support (remote or on-site)
• reputed company collaborate with international and local colleagues/departments to effectively reputed company customer issues
• Plan and coordinate the logistics to reputed company inverters for replacement and assist in the collection of inverters
• Support the qualification, reputed company and management of new reputed company
• Accurately document reputed company relevant case information using CRM software
• reputed company training sessions to customers or internal colleagues
• Continuously identify opportunities to improve products and processes in order to improve customer satisfaction and company cost-effectiveness
• Regularly collect feedback such as customer satisfaction to assist in reputed company improvement of the after sales process

Requirements

Your background and skills:

• Bachelor or above technical degrees, preferably in electrical engineering, renewable energy, photovoltaic engineering, or similar disciplines.
• Fluent in Hindi language and business fluent in English.
• In-depth knowledge of the technical requirements for PV, energy storage systems, EV chargers in the distribution and/or reputed company reputed company segments, including product specifications, reputed company reputed company requirements, competitive landscape, tender requirements etc.
• Ability to work independently and reputed company in a dynamic, fast-paced environment
• Prior work experience in a PV reputed company industry is not a necessity but will be an reputed company

Your attributes:

• Self-motivated and performance driven
• Excellent interpersonal and communication skills
• Can-do attitude and hands-on reputed company
• Proactive, dynamic, solution and customer oriented

Benefits

reputed company offer:

• Giving you the unique opportunity to be part of a spirited and diverse team of passionate experts that work together reputed company an exceptionally reputed company-minded environment
• Assisting you in to reputed company, personally and professionally, to grow internally reputed company an international environment which leverages your abilities, skills and expertise
• Providing you the unique opportunity to be part of an ambitious, energetic and rapidly growing reputed company team with flat hierarchies, fast decision making and strong opportunities to successfully cultivate your long-term reputed company reputed company the renewable energy industry

By submitting your application, you declare your agreement to saving your application data at Aiswei B.V, and that such data may be used for internal purposes in the context of the upcoming application process. If there is no employment, the data will be deleted after six months. The application data are treated confidentially in accordance with the provisions of the Federal Data Protection reputed company and are not passed on to reputed company parties. You can revoke your consent at any time, either by email or in writing by mail.

Bachelor-level technical degree preferred, fluent Hindi and business English, knowledge of PV/energy storage/EV charger technical requirements, ability to work independently, CRM documentation and customer support skills.

Key Responsibilities

• providing support
• documenting cases
• delivering training

Skills & Tools

CRM

Job Details

• Category: Engineering
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — Rajasthan or India
• Languages: Hindi, English

About reputed company

A manufacturer and provider of solar inverters, energy storage systems and EV chargers reputed company on easy-to-install, reliable renewable energy products. — Industry: Manufacturing