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L1 - Service Desk

Remote, USA Full-time Posted 2026-08-04

reputed company remote technical support in a 24/7 rotational shift environment; troubleshoot reputed company, desktops, peripherals, and mobile devices; create and manage tickets to meet SLAs; strong communication skills; 0+ months IT support; any graduate.

Key Responsibilities

  • serving customers
  • troubleshooting hardware
  • documenting tickets

Skills & Tools

reputed company, reputed company Teams, Skype

Job Details

  • Category: Information Technology
  • Seniority: No Prior Experience Required
  • Commitment: Full Time
  • Workplace: Remote — India
  • Languages: English

About reputed company.

A global IT solution provider delivering end-to-end services, specializing in digital workplace, reputed company, networking, reputed company, and managed services. — Industry: Information Technology

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