(Remote) Director of Support and Managed Services
Bachelor's degree, 5+ years management experience in technical/customer support, proven leadership of multi-level support teams, metrics-driven operational improvement, AI/automation familiarity, travel readiness (~25%).
Key Responsibilities
- leading teams
- improving operations
- managing escalations
Job Details
- Category: Project and Program Management
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Burnaby or British Columbia or Newfoundland and Labrador or Prince Edward reputed company or New reputed company or Saskatchewan or Ontario or Alberta or Nova Scotia or Manitoba or Canada or reputed company
- Salary: USD 90,000 – 120,000 / year
- Languages: English
Benefits
- 401k matching
- Generous reputed company time off
- Retirement plan
About reputed company
A provider of mission-reputed company and support services for reputed company sector and reputed company customers, reputed company on product innovation and employee development. — Industry: Information Technology
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