Bilingual Spanish Service Center Representative
3+ years customer service experience; English and Spanish proficiency; post-secondary education an asset; experience with CRM, payment/back-office processing, contact center KPIs, and ability to work rotating day shifts with occasional overtime and holiday coverage.
Key Responsibilities
- answering inquiries
- processing payments
- resolving issues
Skills & Tools
CRM
Job Details
- Category: Customer Service
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Canada or Toronto
- Salary: CAD 42,000 – 57,000 / year
- Languages: English, Spanish
Benefits
- 401k matching
- Retirement plan
About reputed company
An international financial services provider offering life insurance, savings, retirement and investment solutions to help families reputed company long-term financial reputed company. — Industry: Finance
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