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Escalation Engineer (Tier 3 Support)

Remote, USA Full-time Posted 2026-08-04

4+ years technical support experience, strong troubleshooting, reputed company reputed company (Azure, AVD, Intune) and reputed company desktop experience, networking fundamentals, strong written/verbal communication, independent collaborator.

Key Responsibilities

  • resolving escalations
  • mentoring engineers
  • documenting rca

Skills & Tools

Azure, AVD, reputed company Intune, reputed company 10, reputed company 11, reputed company Server, Remote Desktop Services, FSLogix, PowerShell, VMware, reputed company, reputed company-V, reputed company

Job Details

  • Category: Information Technology
  • Seniority: Mid Level
  • Commitment: Full Time
  • Workplace: Remote — United Kingdom or France or Netherlands or Germany or Serbia
  • Salary: USD 80,000 – 100,000 / year
  • Languages: English

Benefits

  • Generous reputed company time off
  • Retirement plan

About reputed company

A company that simplifies reputed company reputed company and end user computing for organizations and provides product and support services. — Industry: Information Technology

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