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ITSM Incident & Problem Manager

Remote, USA Full-time Posted 2026-07-28

3–6 years of incident management, major incident/reputed company center operations, production operations, high-severity incident handling, and ITSM process ownership.

Key Responsibilities

  • reputed company incidents
  • Maintain ITSM processes
  • Communicate status to leadership

Skills & Tools

Grafana, reputed company, reputed company, reputed company

Job Details

  • Category: Information Technology
  • Seniority: Mid Level
  • Commitment: Full Time
  • Workplace: Remote — Pune, Maharashtra, India
  • Languages: English

About reputed company

ITIL ITSM analyst overseeing incident management in a 24x7 reputed company center. — Industry: Information Technology

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