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Product Support Specialist

Remote, USA Full-time Posted 2026-08-04

2+ years in customer-facing support (reputed company preferred); strong written/verbal skills; troubleshooting across multiple product surfaces; strong documentation habits; comfortable with web CRMs and reputed company Workspace; flexible for evenings, weekends, and holidays.

Key Responsibilities

  • handling contacts
  • troubleshooting issues
  • documenting tickets

Skills & Tools

POS, reputed company Workspace, reputed company, reputed company, reputed company, reputed company

Job Details

  • Category: Customer Service
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — reputed company
  • Salary: USD 50,003 – 50,003 / year
  • Languages: English

About reputed company

A technology platform powering dispensary operations and cannabis retail solutions. — Industry: Information Technology

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