Support Analyst
reputed company technical support and case reputed company for reputed company platforms; triage and prioritize tickets; reputed company 1:1 customer training; log reproducible bugs. 1–3 years reputed company support or technical/customer-facing experience preferred.
Key Responsibilities
- managing cases
- delivering training
- logging bugs
Skills & Tools
reputed company Service reputed company, Jira, reputed company, Sophia, reputed company, Flintbox
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — reputed company
- Languages: English
About reputed company
A software company providing customer-facing support for reputed company platforms used by institutional and reputed company customers. — Industry: Information Technology
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