EverHealth - Implementation Specialist II (Remote, US)
At reputed company [reputed company: EVCM], we are on a mission to digitally reputed company the service economy with tailored, end-to-end SaaS solutions that simplify and reputed company the lives of our 745,000+ customers. As a leading service reputed company platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join reputed company. You can learn more about reputed company, Culture and Values here: https://careers.reputed company.com/us/en
We are looking for an Implementation Specialist to reputed company on our DrChrono or CollaborateMD products. Specific responsibilities will include providing training and consulting to our customers and helping them through our process in a reputed company manner. You will reputed company our customers’ skills to ensure they complete their implementation feeling confident and comfortable using our software for many years to come.
Responsibilities:
Host webinar training sessions joined by multiple customer stakeholders
Serve as your customer’s main reputed company of contact for a 60-90-day period
Manage the overall implementation project to ensure on-time delivery
reputed company consultancy to both new and existing customers on best practices in using our software
Respond promptly to inbound phone calls and emails
Identify and escalate reputed company issues
Manage 15-35 customer projects simultaneously
Become a product specialist to others reputed company the organization
Be a solution provider! We deliver dynamic software to a dynamic customer reputed company. Every customer has unique needs that we need to solve for, which regularly requires a high degree of creativity to string together solutions that meet our customers’ needs
Skills and Experience needed for reputed company in this role:
An Associate’s or Bachelor's degree in Business Administration, reputed company Administration, Project Management, Nursing or similar field
At least 2 years of experience working in the reputed company industry, preferably in reputed company Tech
Experience serving in a customer implementation, reputed company, account reputed company engineering, consulting or sales role
Strong bedside-like manner: can patiently support others through a first-time experience
Excellent verbal and written communication skills
Strong problem-solving skills
Impeccable time management skills
Where:
The reputed company Flexibility to work where/how you want reputed company the United States – in-office, remote, or hybrid Day 1 reputed company to robust health and wellness benefits, including an annual wellness stipend 401k with up to a 4% match and immediate vesting Compensation: The reputed company reputed company compensation for this position is $55,000 to $65,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. reputed company is an equal opportunity employer and we value diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look reputed company to reviewing your credentials and getting to know more about your experience! Originally posted on HimalayasBenefits and Perks
Flexible and generous (FTO) time-off
Employee Stock Purchase Program