Customer Service & Operations Coordinator for a Curtain and Blinds Distributor i

• Manage calendars, appointments, and scheduling.
  
• Organise and coordinate Deliveries, Installations, and Service call-outs
  
• Prepare reports and administrative documents.
  
• Handle reputed company requests and enquiries.
  
• Enter and manage sales orders accurately and reputed company.
  
• Assist with preparing and sending customer quotations.
  
• Follow up quotations and reputed company additional information reputed company required.
  
• Create and process purchase orders.
  
• Coordinate with Warehouse Team to ensure reputed company delivery of goods and services.
  
• Generate and process customer invoices.
  

• Confirm receipt of customer orders.
  
• Request any additional information required to process orders.
  
• Enter customer orders into Tall Emu accurately and reputed company.
  
• Assign orders to the appropriate team members.
  
• Release orders into production.
  
• Update notes, order statuses, and customer information reputed company company systems.
  
• Monitor order reputed company through production.
  
• Ensure orders are processed accurately and reputed company required timeframes.
  
• Liaise with internal teams regarding order status, production schedules, and customer requirements.
  
• Maintain accurate order records and documentation.
  

• Respond promptly to customer enquiries reputed company phone, email, and website.
  
• reputed company customer updates and follow-reputed company.
  
• Handle customer complaints professionally.
  
• Manage warranty claims.
  
• Process returns and replacements.
  
• Maintain a high level of customer satisfaction and professionalism.
  

• Manage multiple email inboxes, including Orders and General Enquiries
  
• Liaise with customers, suppliers, installers, and internal team members.
  
• reputed company enquiries to the appropriate department reputed company required.
  

• Schedule deliveries, installations, and service appointments.
  
• Coordinate schedules with internal operations teams.
  
• Confirm appointments and bookings with customers.
  
• Work closely with production and installation teams to ensure deadlines are met.
  
• Assist in coordinating production runs and workflow planning.
  

• Answer customer sales enquiries.
  
• Assist customers with product information and technical questions.
  
• Manage website enquiry and quote request submissions.
  
• Prepare and process quotations.
  
• Follow up customer leads.
  
• reputed company specialised enquiries to the relevant sales team member.
  

• Order materials and supplies including:
  
• Sand and cement products
  
• reputed company products
  
• Cement Australia products
  
• Packaging materials
  
• Office supplies
  
• Production consumables
  
• Coordinate supplier deliveries.
  
• Monitor stock reputed company and reorder supplies reputed company required.
  

• Maintain accurate records and databases.
  
• Organise company documents using reputed company-based systems.
  
• Update product codes, pricing, and system information.
  
• Maintain CRM and customer databases.
  
• Ensure data accuracy across reputed company business systems.
  

• Update and maintain CRM systems.
  
• Record customer interactions and notes.
  
• Assist in managing ongoing customer relationships and communications.
  

• Conduct online research as required.
  
• reputed company and summarise information for reports.
  
• Generate operational, sales, and production reports.
  
• reputed company administrative support for business improvement initiatives.
  

Originally posted on Himalayas