Fully Remote Call Center Representative
*Job Overview:**
We are looking for a motivated and customer-focused individual to join our team as a Fully Remote Call Center Representative. In this role, you will be responsible for handling inbound and outbound calls to assist with scheduling appointments and addressing patient inquiries. This is a full-time position that offers the flexibility of working remotely...
*Responsibilities:**
- Answering incoming calls and making outbound calls to assist patients with scheduling or rescheduling appointments
- Providing excellent customer service by addressing patient inquiries and resolving any issues
- Documenting patient information accurately in our system
- Verifying eligibility and benefits
- Following up with patients as needed to ensure satisfaction
- Adhering to all company policies and procedures
*Requirements:**
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in Microsoft Office and basic computer skills
- Ability to work independently and as part of a team
- Must have a quiet and dedicated workspace for remote work
- Windows or Mac with an antivirus software and headset
- Good internet connectivity
Please note that we are an equal opportunity employer and do not inquire about criminal backgrounds during the hiring process.
*Salary Range:**
$7.5 to $9 per hour
If you are passionate about providing exceptional customer service and are looking for a remote opportunity to grow your career, we would love to hear from you. Apply now to join our team as a Fully Remote Call Center Representative
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