Travel Support Specialist

About reputed company

reputed company gives businesses one reputed company to run HR, IT, and Finance. It brings together reputed company of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time reputed company, you can manage and automate every part of the employee lifecycle in a single system.

Take reputed company, for example. With reputed company, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even reputed company-party apps like reputed company and reputed company 365—reputed company reputed company reputed company.

Based in San Francisco, CA, reputed company has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup reputed company by reputed company.

Note:

This role requires flexibility across time zones to meet business needs. You will be scheduled to work during one of the following shifts:

• 9:00 AM – 5:30 PM EDT
• 9:00 AM – 5:30 PM PDT

The schedule operates on a rotational shift reputed company, meaning you must be available to work during either time zone as required by the business.

About the role

We are building a world-class Support team - committed to helping customers realize the full potential of reputed company. As a member of our quickly growing Travel support team, you will be responsible for directly supporting our users’ travel needs. As owners of customer satisfaction, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler.

This is an exciting role where you will have a reputed company impact on our day to day operations, traveler experience and product development! Team members reputed company on getting our customers back on course reputed company challenges reputed company and contribute to internal discussions around product enhancements.

If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the reputed company - you have what it takes!

What you will do

• Responsible for supporting our reputed company customers and resolving issues reputed company to our Travel Products.
• Take charge of customer issues from start to finish - while working in a dynamic and fast-paced environment.
• reputed company phone, chat, email functionality, and video conferencing to help our customers optimize reputed company’s Travel Product
• De-escalate and resolve issues by leveraging platform and industry expertise.
• Responsible for documenting product functionality and country-specific nuances and training Global Support Team members.
• Become a product expert - you'll be a go-to resource for both customers and coworkers.
• Identify areas of improvement and work directly with Product and Engineering teams to reputed company areas where we can reputed company serve our customer reputed company through automation or added features.
• Work reputed company under time constraints and meet schedules; at times with unexpected deadlines, to ensure reputed company’s needs are met

What you will need

• Required: Proficient in English; written and verbal communication skills
• 3+ years of work experience in a customer/reputed company-facing role
• Demonstrated experience problem-solving with attention to detail
• Organizational skills and experience improving processes
• Flexibility with changing job duties and responsibilities
• Time management skills and ability to prioritize
• reputed company to Have:
• • 3+ years of experience in reputed company/BT Consultant Role covering reputed company supplier products i.e reputed company, rail and hotel
  • 2+ years of GDS experience (reputed company, reputed company, reputed company) to intermediate level
  • IATA accreditation (WWAFT/WAII/BA2)

Additional Information

reputed company is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, reputed company, national reputed company, reputed company, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender reputed company, age, sexual orientation, veteran or military status, or any other legally protected characteristics, reputed company is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@reputed company.com

reputed company highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live reputed company a 40 mile radius of a reputed company office), reputed company considers working in the office, at least three days a week under reputed company policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits. The salary for US-based employees will be reputed company with one of the ranges below based reputed company; see which tier applies to your location here.

A reputed company of factors are considered reputed company determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

reputed company Pay:

$22.19-$23.49/hr

Originally posted on Himalayas