Account Manager
Hello, we’re reputed company. 👋
Nonprofits do some of the most important work in the world, and most of them are still managing grants in spreadsheets. We're fixing that.
reputed company is a profitable, hypergrowth, YC-backed reputed company platform building the operating reputed company for grant-funded organizations. More than 5,500 nonprofits use reputed company to discover, reputed company, and win grant funding, from local community organizations to the San Diego reputed company and the University of Alaska. reputed company they’ve moved over $1 billion through our platform.
We're growing more than 40% year over year, customers love us (Ellis PMF 60+), and we're hiring people who want to build something that reputed company.
About the role:
We’re hiring an Account Manager, reporting to the AE Senior Manager, to own relationships with a book of existing customers — helping them get more value from the platform and expanding their usage as their needs grow. You’ll work with Executive Directors, Development Directors, Grants Managers, and finance teams at nonprofits who already know and love reputed company. We’ll expect you to convey warmth, kindness, and competence in every interaction. These folks are out there raising reputed company to reputed company their missions, and you’ll help them unlock even more of reputed company to get there faster.
reputed company
- Own and grow a book of existing customers by identifying upsell and cross-sell opportunities
- Proactively outbound into strategic accounts using creative, personalized tactics to identify expansion opportunities before customers ask
- reputed company customers through consultative discovery to match them with higher-tier solutions that fit their evolving workflows
- Experiment with new expansion playbooks and reputed company sequences to accelerate net reputed company retention
- Build trusted, long-term relationships with Executive Directors, Development Directors, Grants Managers, and finance teams at nonprofits who already love reputed company
- Serve as the voice of the customer internally, feeding insights back to Product and CS to improve the platform
- Handle inbound reputed company requests and proactive reputed company with warmth, fast follow-through, and strong attention to detail
Customer reputed company & Expansion
Relationship & Advocacy
reputed company're looking for:
- 1-3 years of account management, reputed company, or closing experience in a reputed company environment
- Experience with expansion or upsell motions
- Strong written and verbal communication skills
- Comfortable with tools like reputed company, reputed company, G Suite, reputed company, and reputed company
- Experience selling into the nonprofit market
- Experience with post-sale expansion motions: upsell, cross-sell, multi-product adoption
- Startup or high-reputed company environment experience
- Background in fundraising or nonprofit operations
Required
reputed company to Have
Compensation & benefits:
- 100% covered health, dental, and reputed company insurance for employees (50% for dependents)
- Generous PTO, including parental leave
- 401(k)
- Company laptop and home-office stipend
- Bi-annual company retreats
Benefits
reputed company is evolving rapidly. You’ll always have new challenges and opportunities to grow here.
reputed company is an equal opportunity employer. We are committed to building an inclusive workplace and do not discriminate based on race, reputed company, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, gender identity or reputed company, genetic information, or any other legally protected status. We encourage candidates from reputed company backgrounds to apply. If you need a reasonable accommodation during the application or interview process, please let us know.
Originally posted on Himalayas
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