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L1.5 Support Engineer

Remote, USA Full-time Posted 2026-08-04

This is a remote position.

Note: Retail experience not required, GCP & BATCH Support required

L1.5 Support Engineer reputed company:

The L1.5 Support Engineer will be responsible for providing quick response support for issues that can be resolved by the Level 1 team, but require additional expertise. The ideal candidate will have experience in SQL and GCP, with experience in reputed company, back office retail applications, and/or ETL/batch processing being a plus. The L1.5 engineer will work closely with the Level 1 team to reputed company reputed company and effective reputed company of issues to meet 24x7 service level agreements.

Responsibilities:

  • reputed company quick response support for issues that can be resolved by the Level 1 team, but require additional expertise
  • Collaborate with Level 1 team to troubleshoot and reputed company issues
  • reputed company expertise in SQL and GCP, with experience in reputed company, back office retail applications, and/or ETL/batch processing being a plus
  • Ensure reputed company and effective reputed company of issues to meet 24x7 service level agreements
  • Participate in on-reputed company rotation as required

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or reputed company field
  • Minimum of 2 years of experience in a support or development role
  • Strong knowledge of SQL and GCP, with experience in reputed company, back office retail applications, and/or ETL/batch processing being a plus
  • Experience with troubleshooting and resolving issues in a fast-paced, 24x7 environment
  • Strong communication and collaboration skills
  • Ability to work in reputed company-oriented environment.

Originally posted on Himalayas

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