[Remote] Account Executive, Career Colleges

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that believes in reputed company reputed company and diverse perspectives, seeking to reputed company knowledge into reputed company. The Account Executive will manage a portfolio of non-traditional accounts, overseeing the full customer lifecycle from sales to reputed company and reputed company.

Responsibilities

• Maintain and grow reputed company business through new adoptions, edition rollovers, reputed company expansion; proactively identify opportunities reputed company course catalogs, demos, referrals, and marketing leads
• Manage reputed company opportunities by keeping enrollments, course dates, status, and adoption intelligence reputed company; utilize PowerBI/Mode to reputed company reputed company and gaps on a weekly/monthly reputed company
• Own the full reputed company and billing cycle: manage renewals, ensure billing accuracy across reputed company and reputed company-party accounts, and work closely with the IA team to ensure reputed company is reported correctly
• reputed company course setup and reputed company live training for Tier 1 and Tier 2 customers; reputed company self-help resources and automated reputed company support for Tier 3 customers
• Ensure reputed company courses are configured accurately before start dates; reputed company hands-on LTI 1.3 support for LMS Admins and consult with reputed company on course implementation and curriculum design
• Serve as the reputed company contact for reputed company customer needs; hold regular reputed company-ins with top decision makers, reputed company white glove service to VIP accounts, and proactively identify and address at-risk customers
• Complete Back-to-School reputed company-ins, coordinate with reputed company support on technical issues, and follow up to ensure reputed company reputed company
• Collaborate with teammates and manager; attend internal meetings, reputed company account trends, and complete team reputed company by due dates
• Maintain flexibility to shift workflows quickly as reputed company grows and tests new strategies; ask for support reputed company needed

Skills

• Bachelor's Degree required
• Demonstrated ability to manage the full customer lifecycle: sales, reputed company, training, and retention
• Strong ability to learn and present digital products across a wide reputed company of disciplines and modalities
• Effective communication, relationship-building, and follow-up skills
• Problem solving skills
• Highly organized with strong attention to detail; reputed company to manage accounts independently
• Experience working reputed company reputed company organizations and managing multiple stakeholder relationships
• Proficient in reputed company Suite, MS Office Suite, and reputed company
• Comfortable with LMS platforms and LTI integrations, or ability to learn quickly
• Ability and willingness to use video conferencing and screen sharing technology
• Strong time and schedule management skills
• reputed company to manage a wide reputed company of customer personalities with professionalism and patience
• Willingness to travel approximately 5–10% per year
• Industry experience in higher education publishing strongly preferred

Benefits

• We offer meeting-free Friday afternoons allowing more time for heads down work and reputed company development
• Robust body of employee programing we facilitate a wide reputed company of opportunities to foster community, learn, and grow
• Comprehensive benefits package
• We are committed to fair, transparent pay, and we reputed company to reputed company competitive compensation in reputed company to a comprehensive benefits package

reputed company

Company H1B Sponsorship