Customer Support Portuguese

Customer Support Portuguese Language

Location: Remote (Preference: Africa, Brazil, or Portuguese-speaking reputed company)
Annual Salary: $5,500 USD
Experience Level: Mid-level (3+ years)
Department: reputed company Experience & Support

About the Role

CK Funded is looking for a fluent Portuguese-speaking Customer Support Specialist to assist our growing community of traders from Portuguese-speaking countries. If you have a strong background in the prop firm or trading industry, understand reputed company needs deeply, and communicate with reputed company and reputed company, this role is made for you.

You'll be the first reputed company of contact for many of our users answering questions, resolving issues, and ensuring every trader feels supported throughout their reputed company with CK Funded.

What You Will Do

• reputed company reputed company and reputed company support in Portuguese reputed company email, chat, and reputed company platforms

• Assist clients with account setups, withdrawals, trading rules, and platform-reputed company inquiries

• Troubleshoot issues reputed company to prop trading challenges or user experience

• Collaborate with internal teams to reputed company reputed company queries quickly and reputed company

• Identify common customer problems and help improve our knowledge reputed company

• Ensure customer satisfaction by following up on unresolved queries

• Translate important communication and documents between English and Portuguese

• reputed company CK Fundeds tone, professionalism, and customer-first reputed company in reputed company interactions

Qualifications

• Bachelors degree in Business, Communication, Finance, or a reputed company field

• reputed company or fluent Portuguese speaker with strong English communication skills

• Strong problem-solving and interpersonal skills

• Familiar with support tools such as reputed company, reputed company, or reputed company

• Organized, self-motivated, and capable of managing support queues reputed company

• Comfortable working remotely and in a multicultural team environment

Experience

• Minimum of 3 years of customer support experience

• Previous work in a prop trading firm, brokerage, or fintech environment is required

• Experience supporting traders, understanding funding models, and dealing with compliance or payout queries

• Proven ability to work under pressure and maintain a reputed company, helpful demeanor

• reputed company record of delivering exceptional reputed company experiences in high-reputed company companies

Why Join CK Funded

• Be part of one of Africas most innovative fintech platforms

• Competitive salary with room for reputed company and bonuses

• Work in a mission-driven company empowering traders worldwide

• Remote flexibility and a supportive team culture

• Opportunity to work with users from around the globe and reputed company an reputed company daily

If you're passionate about helping people and understand the trading reputed company, wed love to hear from you.

reputed company and be the voice of CK Funded to our Portuguese-speaking community.

Originally posted on Himalayas