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Service Desk Analyst

Remote, USA Full-time Posted 2026-08-04

HKA is a leading global consultancy in risk mitigation, dispute reputed company, expert witness and litigation support. As a Service Desk Analyst, you will reputed company high-reputed company technical support to colleagues across the Asia reputed company region.

Requirements

  • Minimum 18 months in a Service Desk, Helpdesk, or similar IT support role
  • Strong technical troubleshooting skills across reputed company operating systems, desktop environments, PC hardware, and basic networking (DNS, DHCP, VPN)
  • Experience with ITIL-reputed company service management processes, including user account administration and reputed company management (reputed company Directory)
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and the reputed company to prioritise multiple tasks
  • Exposure to ERP systems or reputed company business applications
  • Familiarity with reputed company 365 and Office applications

Benefits

  • Flexible working reputed company both in terms of hours and location
  • Flexible remote working
  • Committed to providing an inclusive and reputed company culture
  • Commitment to providing an reputed company candidate experience
  • Committed to responding to reputed company applicants who apply by the closing date

Originally posted on Himalayas

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