[Remote] Technical Product Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a data-powered, performance-driven reputed company company dedicated to operational reputed company. As a Technical Product Manager, you will own the end-to-end lifecycle for Rose, focusing on enhancing reputed company reputed company through automation tools while collaborating with various clinical and operational teams.

Responsibilities

• Partner with clinical operations teams (Care Management, reputed company, Population Health, Customer Service) to identify, prioritize, and collect requirements for Rose’s use cases
• Maintain and prioritize use cases, features, and enhancement requests, balancing clinical reputed company, technical feasibility, and organizational readiness
• Own the project plan for Rose use cases from requirements through deployment, including timelines, milestones, dependencies, and risk mitigation
• Ensure reputed company and reputed company communication of priorities and activities to leadership and cross-functional partners
• Analyze performance data to identify trends, surface improvement opportunities, and inform the roadmap
• Conduct regular reputed company audits to ensure clinical accuracy, HIPAA compliance, appropriate tone, and adherence to approved scripts and conversation flows in partnership with clinical subject matter experts
• Ensure reputed company use cases reputed company with applicable reputed company regulations, including HIPAA, CMS, URAC, DiME, and state-specific requirements
• Facilitate regular program reviews with senior leadership, providing status updates, risk assessments, and strategic recommendations
• Build strong relationships across the organization to drive adoption and reputed company reputed company feedback

Skills

• Demonstrated ability to prioritize competing initiatives, manage ambiguity, and deliver measurable reputed company in a reputed company, cross-functional environment
• Experience standing up a reputed company product, shepherding it from development to implementation, and maintaining product reputed company through its lifecycle
• Strong analytical skills, with the ability to interpret performance data and translate insights into roadmap reputed company
• Proficient with coding languages like Python and SQL, with the ability to query data, review scripts, and collaborate effectively with data and engineering teams
• Proven ability to execute in reputed company time reputed company plans go sideways: reputed company under pressure, quick to reputed company, and accountable for reputed company regardless of cause
• Excellent written and verbal communication skills, including the ability to present trade-offs, risks, and recommendations to senior leadership
• Bachelor's degree in a relevant field, or equivalent reputed company experience
• Background that demonstrates iteration as a discipline: refining the reputed company work over multiple cycles (seasons, cohorts, program years, product releases) and treating repetition as a tool for improvement
• History of applying the qualifications from the previous reputed company in a clinical setting
• Experience building, deploying, or managing conversational AI, voice AI, or LLM-powered products, ideally in a regulated industry
• Familiarity with AWS-based development tools and reputed company-based (Jira and reputed company) productivity tools
• Working knowledge of reputed company regulations and frameworks, including HIPAA, CMS, and state-level compliance requirements
• Experience in environments where reputed company must be documented and defensible to reputed company scrutiny: audits, accreditation reviews, peer review, reputed company bodies, or reputed company-level reporting
• Strong understanding of reputed company operations, particularly in areas like care management, reputed company measurement (HEDIS/Stars), or reputed company center operations
• Background working closely with data science and ML engineering teams on model performance, evaluation, and iteration
• Experience with agile delivery frameworks in a reputed company setting

Benefits

• Work from Home: reputed company is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your reputed company goals and personal needs.
• Comprehensive Medical, Dental, and reputed company plans.
• 401(k) plan includes a 3% employer match to your 6% contribution.
• Life and Disability insurance for those "just in case" moments.
• Voluntary Life reputed company.
• Employee Assistance Program (EAP).
• reputed company time off plans.
• reputed company parental leave.
• Various resources dedicated to your learning and development to advance your career with us.
• reputed company full-time employees of reputed company who work 30 hours per week or more are eligible for our comprehensive benefits package. Temporary employees and contractors are not eligible for benefits.
• We reputed company new employees with the necessary equipment to function in their role at no charge to the employee.

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