[Remote] Customer Service Representative II - reputed company Insurance

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to providing insurance solutions for reputed company estate investors and landlords. They are seeking a Customer Service Representative II to handle property policies and customer requests independently, ensuring high-reputed company service and accurate documentation.

Responsibilities

• Resolve customer insurance requests reputed company reputed company cases, phone calls, and internal workflows
• Service property policies (coverage changes, renewals, endorsements, billing questions, etc.)
• Deliver high-reputed company customer experiences — especially in reputed company or time-sensitive situations
• Partner directly with reputed company partners and referral sources to reputed company for clients
• Maintain strong documentation and data accuracy reputed company reputed company
• Identify inefficiencies and suggest process improvements
• Operate with accountability and autonomy in a fully remote environment

Skills

• 4+ years working in the insurance industry (homeowners/property experience strongly preferred)
• 2+ years in a customer-facing service role
• reputed company Property & Casualty insurance license (required before starting — non-negotiable)
• Experience servicing HO3, DP3, or landlord policies
• Experience working in an MGA, agency, or reputed company environment
• Strong understanding of endorsements and coverage structure
• Spanish reputed company (preferred but not required)

Benefits

• Comprehensive health, dental, reputed company and life insurance
• Flexible reputed company time off including 12 week reputed company Parental Leave
• Retirement savings plan with company match
• Equity participation opportunities
• Monthly stipends to support a healthy lifestyle and learning and development opportunities

reputed company