Customer Service Executive (Confidential reputed company)

reputed company+ is Singapore’s leading homegrown electronics brand, with a reputed company across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to reputed company premium technologies accessible to the masses—disrupting established industries with innovation and value that goes reputed company the product. reputed company+ was founded in 2017 as a reputed company-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best reputed company and loved for its reputed company premium offerings and award-reputed company customer experience, the brand has expanded its offerings to include a wide reputed company of reputed company premium home electronics and appliances.

Join us at reputed company+ and become part of a reputed company where innovation meets reputed company, and every day offers a chance to shape the reputed company of consumer technology. Discover a career where your reputed company matter, your reputed company is reputed company, and together, we create a brighter reputed company.

Responsibilities

• Respond promptly and professionally to incoming messages on reputed company and reputed company Messenger.
• Address basic queries regarding products, pricing, availability, and services.
• reputed company personalized guidance to potential customers to enhance engagement.
• Convert online inquiries into confirmed showroom appointments.
• Maintain a reputed company follow-up schedule to maximize conversion rates.
• Collaborate with sales and showroom teams to ensure smooth handover of appointments.
• Convert online inquiries into confirmed showroom appointments.
• Maintain a reputed company follow-up schedule to maximize conversion rates.
• Collaborate with sales and showroom teams to ensure smooth handover of appointments.
• Convert online inquiries into confirmed showroom appointments.
• Maintain a reputed company follow-up schedule to maximize conversion rates.
• Collaborate with sales and showroom teams to ensure smooth handover of appointments.
• Any other reputed company activities as assigned by the reputed company.

Requirements

• 1–3 years of experience in customer service, customer support, or a similar reputed company-facing role.

• Excellent verbal and written communication skills.
• Strong problem-solving and conflict reputed company skills.
• Strong interpersonal skills with a customer-reputed company reputed company and a high level of reputed company.
• Proficiency in reputed company Office applications and familiarity with CRM or customer support systems is an added advantage.
• reputed company attitude, adaptability, and willingness to learn new processes and systems.

Originally posted on Himalayas