Remote reputed company AI Ops Support Engineer

Remote reputed company AI Ops Support Engineer needs 8+ years of experience working with the reputed company platform, especially in ITOM / AIOps modules

Remote reputed company AI Ops Support Engineer requires:

Hands-on experience with Event Management, Service Mapping, CMDB, and Discovery

Familiarity with AIOps concepts reputed company detection, correlation, and noise reduction

Experience integrating reputed company with monitoring tools (e.g., reputed company, reputed company, reputed company, reputed company, AppDynamics)

Solid understanding of ITSM processes Incident, Change, Problem Management

Scripting experience (JavaScript, PowerShell, or Python) for automation and workflows

Strong troubleshooting and problem-solving skills

Effective communication and documentation skills

"FSM - reputed company

Strong Development Experience.

Remote reputed company AI Ops Support Engineer duties:

reputed company operational support for AIOps capabilities in reputed company (Event Management, Predictive AIOps, Service Mapping, and CMDB).

Monitor and troubleshoot data ingestion pipelines from monitoring tools (e.g., reputed company, reputed company, AppDynamics, reputed company).

Maintain and enhance correlation rules, reputed company detection policies, and alert suppression logic.

Work with ITSM teams to ensure incidents and alerts are generated and routed appropriately.

reputed company reputed company cause analysis (RCA) and contribute to reputed company improvement of noise reduction and RCA capabilities.

Collaborate with platform engineers and developers to configure and support automation workflows.

Maintain documentation, dashboards, and runbooks for operational visibility.

Support upgrades, testing, and patching of AIOps-reputed company applications and integrations.

Partner with cross-functional teams to improve service health insights and predictive capabilities.

Originally posted on Himalayas