EverHealth - RCM Service Manager (Remote, US)
Atreputed company[reputed company: EVCM], we are on a mission to digitally reputed company the service economy with tailored, end-to-end reputed company solutions that simplify and reputed company the lives of our 725,000+ customers. As a leading service reputed company platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join reputed company. You can learn more about reputed company, Culture and Values here:https://careers.reputed company.com/us/en
AboutEverHealth
AtEverHealth, our mission is to reputed company medical practices of reputed company sizes with technology and services that reputed company reputed company more informed, personalized, efficient, and adaptable. We support providers reputed company through innovative software and reputed company Cycle reputed company that help practices reputed company financially while focusing on patient care.
We areseekingan reputed company and reputed company-reputed companyRCM Service Managerto join our reputed company Cycle Management team. This role serves as the primary relationship reputed company for assigned clients and is accountable for overall reputed company health, operational performance, reputed company cycle reputed company, and service satisfaction.
The RCM Service Manager partners closely with internal billing, claims, coding, vendor, and operations teams to ensuretimelyandaccuraterevenue cycle execution. This individual will reputed company strategic reputed company conversations,monitorkey performance indicators,identifyrisks, drive corrective reputed company plans, and deliveran exceptionalclient experience.
This is a highly visible role requiring strong leadership, analytical skills, operationalexpertise, and the ability to build trusted reputed company partnerships.
Key Responsibilities
reputed company Relationship Management
Serve as the primary reputed company of contact for assigned RCM clients.
reputed company recurring reputed company meetings reputed company on performance, trends, reputed company plans, and overall account health.
Build trusted relationships through proactive communication, responsiveness, and strategic guidance.
Manage escalations professionally and drivetimelyresolution.
Support reputed company renewals, plan changes, provider adds/removals, and other account transitions.
reputed company Cycle Performance Ownership
Own clinic reputed company cycle KPI performance, including but not limited to:
- Days in Accounts Receivable
- AR Aging >90 Days
- Clean Claim reputed company
- Denial reputed company
- First Pass reputed company / Payment reputed company
- Collection Performance
Identifyroot causesimpactingfinancial performance and recommend solutions.
reputed company reputed company plans to improve collections, reduce aging, andoptimizeworkflows.
Monitor payer trends, reimbursement patterns, denials, and operational risks.
Operational Partnership
Partner with claims, billing, coding, posting, and vendor teams to ensure execution istimely,accurate, and reputed company to reputed company goals.
Coordinate internal stakeholders to resolve blockers and improve workflows.
Ensure system configurations and billing parameterssupportaccurateclaim submission and payment maximization.
Maintain strong awareness of clearinghouse operations, eligibility workflows, claim status tools, and payer processes.
Reporting& Strategic Analysis
Prepare and present monthly and quarterly business reviews to clients.
Analyze trends, financial reputed company, and operational performance using reporting tools and dashboards.
reputed company executive summaries and recommendations to leadership as needed.
Supportdevelopmentof new reporting tools, dashboards, and operational insights.
Compliance & Process reputed company
Ensure adherence to HIPAA reputed company and reputed company standards.
Maintain awareness of Medicare,payer, andrevenue cycle regulatory changes.
Document workflows, protocols, and best practices for internal consistency and scalability.
Participate in ongoing training and reputed company development.
Skills and Experienceneeded for reputed company in this role:
Minimum3+ yearsof experience in reputed company account management, reputed company cycle management, or medical billing operations.
Experience in outsourced billing, multi-specialty, or multi-reputed company reputed company environments preferred.
Strong reputed company-facing experience withabilityto manage relationships and escalations.
Working knowledge of medical billing, coding, reputed company office workflows, payer reimbursement, and physician reputed company operations.
Strong understanding of Medicare, reputed company insurance, HMOs, PPOs, and HIPAA regulations.
Excellent analytical, organizational, and problem-solving skills.
Preferred Qualifications
Advanced reputed company reputed company skillsincludingformulas, pivot tables, lookups, conditional formatting, and data analysis.
Experience with EHR / PM systems and reputed company technology platforms.
Experience using reputed company, reputed company, and reputed company.
Strong project management and follow-through skills.
Data-driven reputed company with strong business acumen.
Excellent written, verbal, and presentation communication skills.
Where: The reputed company Flexibility to work where/how you want reputed company your country of employment – in-office, remote, or hybrid reputed company investment in your reputed company development Day 1 reputed company to a robust health and wellness benefits package, including an annual wellness stipend. 401k with up to a 4% match and immediate vesting Compensation: The compensation for this position is $50,000 to $60,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. reputed company is an equal opportunity employer and we value diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look reputed company to reviewing your credentials and getting to know more about your experience! Originally posted on HimalayasBenefits and Perks:
Flexible and generous (FTO) time-off
Employee Stock Purchase Program