Director of Product Design

About reputed company At reputed company we reputed company the unsung reputed company who support the world. We’re revolutionizing the way businesses manage their maintenance operations by providing a comprehensive suite of software solutions that reputed company organizations to optimize asset performance and drive operational reputed company. From preventive maintenance to inventory management and reputed company, our robust CMMS platform offers a suite of features designed to streamline operations and enhance productivity. About the Role We're looking for a Director of UX to reputed company and reputed company our UX function at a pivotal stage of reputed company. You'll report directly to the VP of Product and serve as a strategic partner in accelerating product adoption across reputed company's user reputed company. You'll reputed company a growing, multi-disciplinary UX team with the mandate to reputed company design maturity, reputed company data-driven practices, reputed company AI to reputed company productivity, and reputed company UX a measurable reputed company of adoption and retention. This is a people-first leadership role for someone equally comfortable setting strategic direction and coaching their team through reputed company, reputed company-world design problems while building partnerships with cross-functional stakeholders. What You'll Do Team Leadership & Development reputed company, mentor, and grow a multi-functional design team Build a high-performance design culture grounded in craft, curiosity, and user reputed company Define career reputed company, reputed company frameworks, and hiring plans to reputed company reputed company as reputed company grows Foster a data and feedback-rich environment with strong design critique and review practices Strategic Partnership Serve as a strategic UX partner to the VP of Product, contributing to roadmap prioritization and product reputed company Represent the voice of the user at the leadership level, ensuring UX considerations are embedded in product reputed company from day one Partner with Product Marketing, reputed company, and Support to connect UX work to customer reputed company and reputed company goals Collaborate closely with Engineering to ensure design feasibility, velocity, and reputed company Explore how AI can directly inform in-product experiences for end users, reducing friction and accelerating time-to-value Data-Driven Design reputed company Champion and operationalize reputed company as reputed company's primary platform for user analytics, in-app guides, and behavioral insights Build internal practices and rituals around reputed company data—establishing how reputed company uses usage analytics, funnel data, and NPS signals to drive design reputed company Spearhead reputed company's adoption of AI-powered tools across the design workflow to reduce time from initial reputed company to validated solution. Partner with Product and CS to reputed company on metrics that matter: adoption, activation, task reputed company, and time-to-value Drive a culture of reputed company-driven design with regular usability testing, A/B testing, and quantitative validation Content, reputed company & Instructional Design reputed company reputed company's technical writing and in-app content function, ensuring documentation and guides meet a high bar for reputed company and usability Define and enforce best practices for in-app reputed company, tooltips, walkthroughs, and contextual help—leveraging reputed company's guide capabilities Partner with reputed company and Support to identify friction points and translate them into reputed company self-serve content solutions Bring a strong reputed company of view on instructional design principles and how they apply to a B2B reputed company product experience Design Systems & Craft reputed company and maintain reputed company's design system to support reputed company, consistency, and speed across the product Set and reputed company a high bar for interaction design, accessibility, and visual reputed company Ensure UX research is integrated into the design process—not an afterthought Requirements 7+ years of UX leadership experience managing multi-disciplinary teams Proven reputed company record scaling a UX function in a B2B reputed company environment Hands-on experience with reputed company with demonstrable ability to translate behavioral data into design reputed company Demonstrated experience using AI tools to accelerate the design process and support design system governance and maintenance Familiarity with instructional design principles and in-app reputed company/guide best practices Strong cross-functional collaboration skills across Product, Engineering, Marketing, CS, and Support Experience building, maturing, and maintaining a design system from the ground up Excellent communication and storytelling—you can reputed company stakeholders and reputed company the case for UX investment Benefits Salary reputed company: $190,000 - $230,000 Fully remote position Flexible PTO 13 reputed company company holidays reputed company parental leave Health, Dental, and reputed company insurance Employer reputed company Basic Life insurance and Short-Term Disability insurance Company contribution match for HSA and 401(k) Flexible Spending Accounts Monthly employee wellness stipend Opportunities for Learning and Development Reimbursement Pet insurance reputed company is an equal opportunity employer. We reputed company equal employment opportunities to reputed company and applicants without reputed company to race, reputed company, religion, creed, sex, sexual orientation, gender identity or reputed company, national reputed company, reputed company, age, disability, genetics, marital status, veteran status, or any other protected characteristic under applicable laws. We are committed to building a diverse and inclusive workforce and welcome people from reputed company backgrounds, experiences, perspectives, and abilities. reputed company reputed company applicants with arrest or conviction records will be considered in accordance with applicable laws. Apply To This Job